Senior Manager, InfoSec (GRC)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

The Senior Manager, Governance, Risk & Compliance will report directly to the Director of Governance, Risk & Compliance. In this pivotal role, you will lead a team of GRC analysts and engineers within the InfoSec domain. Your primary focus will be on driving strategic and operational initiatives—particularly in third‑party risk management, customer trust, and the development of policies, procedures, standards, and guidelines. You will also participate in technology‑selection decisions and craft long‑term strategic roadmaps. The ideal candidate combines functional and technical thought leadership with strong people‑management and stakeholder‑collaboration skills to deliver measurable security outcomes.

Your Impact

• Establish and implement the organization's Governance, Risk, and Compliance (GRC) framework, focusing on third-party risk management, customer trust, and the development of policies and standards across application, endpoint, and infrastructure security domains. 

• Oversee the complete third-party risk management process: onboarding new vendors, conducting risk assessments, prioritizing remediation efforts, and validating mitigation prior to operational deployment. 

• Oversee the complete customer trust  process: leading customer audits , completing security questionnaires from customers and maintaining standardized Information Security documentation, prioritizing remediation efforts of audit findings.

• Define and monitor key risk and compliance indicators (KRIs/KPIs) for vendor performance, customer assurance, and policy adherence to evaluate program effectiveness and ensure accountability. 

• Provide actionable intelligence on vendor and customer-facing security posture, ensuring Service Level Agreements (SLAs) for remediation are met, reducing control deficiencies, and reinforcing trust commitments. 

• Collaborate with business stakeholders  to incorporate Third-Party Risk Management (TPRM) and Customer Trust requirements into contracts, SLAs, and strategic initiatives, such as new partnerships and product integrations.

• Manage, mentor, and develop a high-performing team of GRC analysts and engineers; establish clear objectives, performance benchmarks, and professional development plans. 

• Serve as a trusted thought leader, presenting third-party risk trends, customer trust metrics, and recommendations for policies and standards to senior management and the board of directors.

• Advise executive leadership on security risks related to vendors, customer trust obligations, and options for policy treatment to facilitate informed decision-making and maintain stakeholder confidence. 

• Contribute to other GRC and InfoSec programs as needed.

Qualifications

Your Experience 

• 10+ years of progressive Governance, Risk & Complian