Website Manager

Overview

The Princeton University Art Museum welcomes applications for the position of Website Manager to: oversee the Museum’s new website, contribute to and support its ongoing strategic development, and provide day-to-day technical administration of the website and mobile application. Reporting to the Sr. Manager of Data Operations, this position resides within the Museum’s department of Communication and Information and works primarily with the Museum’s systems, art information, and marketing teams.

 

The Website Manager is a dynamic collaborator who will work with Museum stakeholders for the ongoing optimization and enhancement of the new website and supporting digital technologies. This includes, but is not limited to, our in-gallery mobile experience, video stations, and digital signage. They are also responsible for the ongoing technical support for maintenance and content delivery that these new systems will need.

 

About the Museum:

 

With a collecting history that extends back to 1755, the Princeton University Art Museum is one of the leading university art museums in the country, with collections that have grown to include more than 117,000 works of art ranging from ancient to contemporary art and spanning the globe. Committed to advancing Princeton’s teaching and research missions, the Art Museum also serves as a gateway to the University for visitors worldwide. As the Museum prepares for a dramatically reconceived new building scheduled to open in Fall 2025, the Art Museum presents three exhibitions in its downtown venue Art@Bainbridge. When the new building opens, the Art Museum will open with 32 galleries and initiate its new exhibitions program with seven annual exhibitions onsite and on tour. 

 

To learn more about the Princeton University Art Museum, visit artmuseum.princeton.edu.

 

Responsibilities

Website Oversight and Maintenance:  

 

Responsible for managing overall web content and ensuring that web pages and associated content are accurate and up to date.  Responsible for publishing content on the website using the content management systems (CMS) and collaborating with other stakeholders. Primary person responsible for consistent and ongoing review of digital content for readability, accessibility, and Museum style standards.  Reviews and prioritizes web change requests in alignment with the Museum’s web strategy and collaborates with content creators and stakeholders throughout the Museum.  Reassesses or revises web page content or links in a timely manner, using appropriate tools. Monitors web pages for quality assurance, accuracy, and functionality, promoting best practices for digital content for accessibility, SEO, and performance that meet industry and University standards. Reviews updates made to the website codebase, ensuring a strong emphasis on quality assurance (QA), and schedule deployments promptly. Provides training and supports Museum staff as well as end users of content management system (CMS) in understanding and complying with digital accessibility standards. Examines and scrutinizes operating system and application log files regularly to verify proper system performance.  Identifies sources of web page or server problems and takes action to correct such problems. Works closely with the University’s Office of Information Technology to ensure maintenance of web-based servers. Other duties as assigned. 

 

Digital Content Delivery Support: 

 

Responsible for managing the delivery of digital content for in-gallery screens and mobile experiences, addressing problems in collaboration with hardware support staff.  Works with content creators and other stakeholders to ensure information is presented accurately. Contributes to digital content strategy and user experience optimization. Provides training and support to Museum staff in creating accessible digital content using other digital platforms. Monitors in-gallery screens for any uptime and connectivity issues. Serves as a core team member for the Museum’s digital governance committee to develop and implement strategic initiatives, and ensure compliance with policies, standards, styles, designs, and other elements of the Museum’s digital strategy.

 

Analytics and Reporting: 

 

Facilitates user experience testing to determine the effectiveness and usability of the website and other digital content platforms. Monitors, gathers, and presents data on website, in-gallery, mobile, and other digital content consumption platforms. Reviews accessibility, performance, and other scans to ensure that University guidelines and industry best practices are followed. Translates findings into insights and actionable recommendations/tasks

 

Technology Assessment and Implementation: