Website Merchandising Coordinator Job

​Primary location: Remote, Remote 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 
Location: Work from home position located in Remote, Remote 

The estimated base salary range for this role is 50,000 -67,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors (salary may be adjusted based on geographic location)

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
 

Reporting to the Senior Merchandising Manager, the Merchandising Coordinator will work closely with our Website Experience Team to help our customers have a seamless shopping experience as we grow our business. The incumbent will support day-to-day site performance, merchandising, and operations to provide a seamless and optimized customer journey. This role requires a combination of analytical, strategic, and creative thinking and provides a great opportunity to learn and evolve in the eCommerce space.

 

What’s in it for you!

• Join a collaborative in-house marketing team where creativity and innovation are encouraged every day.
• Supportive leadership that invests in your growth, offering hands-on training, mentorship, and continuous learning opportunities.
• Nothing is off limits—bring your ideas to the table and help shape the future of our brand.
• A culture of empowerment, where independence is valued and your voice truly matters.
• Work with a team that celebrates wins together and supports each other through challenges.

 

What You’ll Be Doing

 

• Handles the day-to-day operations of eCommerce sites, including product merchandising, inventory monitoring, testing, routine maintenance, and more.
• Manages our rapidly expanding product catalog, ensuring accuracy and consistency across all touchpoints. Will be responsible for assisting in handling the entire Armstrong World Industries catalog and any catalog acquisitions from acquired companies.
• Adds new product SKUs to the website, tests, and checks for accuracy.
• Onboards new inventory locations and maintains/monitors inventory levels to ensure timely fulfillment of orders.
• Serves as the liaison between the Website Experience and Sales and Operations Teams, contributing to the continuous improvement of the order fulfillment process.
• Merchandise the website. Categorizes and sorts products via collections and filters to effectively merchandise products on the site.
• Assists cross-functional teams with the management of third-party marketplace integrations, product bundles, upsells, promotions, exclusive offers, and special orders.
• Leverages website and customer experience analytics to find opportunities for site optimization/ improvement, including improving search results, site navigation, and overall customer experience.
• Collaborates with digital marketing and engineering team members to make sure that the eCommerce experience supports our strategic goals.
• Assists the Finance team with sitewide pricing updates and quarterly audits across our B2C catalogs and marketplaces.
• Supports the creation of QR codes, vanity links, and redirect setups as needed
• Help build scalable processes to support our eCommerce business as we grow. 

 

What Will Make You Successful

 

• eCommerce & Catalog Expertise: Skilled in merchandising and managing B2B/B2C product catalogs across various categories