Restaurant Manager| Full-Time | Ensemble Arts

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Restaurant Manager is responsible for the efficient, professional and profitable operation of the venue.  The Restaurant Manager oversees all f/t and p/t positions and ensures full compliance with state and federal labor laws, sanitation, food-related ordinances, and alcohol service regulations.  

The Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion.  The Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. 

This is a key position for the effective and profitable operation of the business.  They must maintain excellent attendance and be available to work evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.   

 

This role will pay an annual salary of $85,000.00-$90,000.00.

 

Benefits for Ful-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

This position will remain open until July 4, 2025. 

About the Venue

Rhubarb Hospitality Collection (RHC), a dividion of Oak View Group, is a renowned luxury restaurant group that has built a strong reputation for creating exceptional dining experiences in some of the world’s most prestigious locations. RHC’s philosophy revolves around offering unparalleled hospitality, drawing inspiration from global culinary traditions while embracing local ingredients and  flavors. The group places a strong emphasis on the use of seasonal produce and sustainability, ensuring that each dish is not only exceptional in taste but also aligned with the latest trends in fine dining and environmental responsibility.

The Restaurant is designed to be a lively and inviting space that captures the energy of the local community and theatergoers. The menu brings together the vibrant flavors of the Western Mediterranean, from the coastal regions of Spain, France, and Italy to the rich, aromatic spices of North Africa.

The Restaurant will be located within the iconic Kimmel Center for the Performing Arts. This new venture will introduce RHC's signature style of sophisticated yet approachable dining to a new and dynamic market. The Kimmel Center, known for its world-class acoustics and its role as a cultural hub, will serve as a perfect backdrop for the restaurant, offering both residents and visitors an extraordinary culinary experience.

 

Responsibilities

• Foster and always maintain positive guest relations and resolve guest complaints, ensuring guest satisfaction. 

• Anticipate guests’ needs, respond promptly, and acknowledge all guests. 

• Foster and promote a cooperative working climate, maximizing productivity and employee morale. 

• Maintain a healthy, happy, and productive work environment to foster loyalty and dedication. 

• Keep the General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action where necessary or suggest alternative courses of action. 

• Proficient in Payroll Management  .

• Adept at revenue forecasting and data analysis.

• Work with management team to increase guest counts and develop a loyal guest base. 

• Complete job responsibilities and performance objectives in a timely and effective manner.  

• Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity and efficiency/effectiveness. 

• Maintain low staff turnover rate and high morale. 

• Participate in the recruiting and hiring of high-quality employees, including managers. 

• Participate in the supervision, development and, when necessary, and termination of employees.