Pharmacy Supply Chain Manager

Overview

The Pharmacy Supply Chain Manager oversees the ordering, receipt, and distribution of medications for all inpatient and outpatient facilities, including off-campus clinics. To ensure high-quality patient care at a low cost, they supervise daily purchasing, inventory control, and returns management. Key responsibilities include managing formulary updates, branded-to-generic conversions, waste monitoring, and product recalls.

Responsibilities

• Vendor & Contract Management
• Vendor Management:Oversees contract compliance, optimizes group purchasing organization (GPO) resources, and monitors vendor performance, product, and label quality.
• Business Process Outsourcing:Manages third-party re-packagers (focusing on turnaround times and label/barcode compliance), directs third-party compounders, and advises on make-versus-buy decisions.
• Inventory Control & Optimization
• Inventory Optimization:Manages the non-formulary ordering process, initiates branded-to-generic conversions, and sets appropriate stock levels (par levels).
• Inventory Integrity:Initiates requests for commodity numbers via Pharmacy Informatics and oversees monthly and annual inventory cycle counts across all pharmacy locations.
• 340B Program Compliance:Collaborates with the 340B team to ensure inventory compliance, providing necessary data and reports to optimize program-related purchasing.
• Receiving & Accounting
• Receiving:Resolves invoicing/pricing errors, supervises the matching of purchase orders with packing slips, and escalates any mismatches with distributors and manufacturers.
• Accounting Compliance:Reviews interdepartmental charges to balance issues and receipts and assists finance in matching invoices for the monthly close process.
• Supply Chain Operations & Compliance
• Service Level Maintenance:Reconciles medication exchanges with non-DCH pharmacies, acts as the Supply Chain representative on the Medication Management Committee, and liaises with manufacturers regarding drug supply availability.
• Issues and Transfers:Collaborates with hospital supply chain and transportation teams to ensure timely and complete delivery of orders to all main and off-campus facilities.
• DSCSA (Drug Supply Chain Security Act):Oversees compliance with DSCSA regulations and works with stakeholders to ensure all requirements and guidelines are in place.
• Waste & Recall Management
• Recalls:Supervises the entire drug recall process, including monitoring alerts, prompting action, tracking escalation, and confirming closure.
• Waste Management/Reverse Distribution/Hazardous Medications:Oversees waste capture infrastructure, coordinates reverse distribution through a third party, and collaborates with Environmental Services for disposal of non-reversible medications.
• DCH Standards
• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Requires use of electronic mail, time and attendance software, learning management software and intranet. 
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

• High School graduate or equivalent. Bachelor’s Degree preferred.
• Registered or eligible as pharmacy technician with Alabama Board of Pharmacy
• National Certification Pharmacy Technician by PTCB or ExCPT
• 3 years of pharmacy purchasing experience required
• Proficient utilizing Microsoft Word, Excel and PowerPoint software applications
• Ability to create and analyze reports from various information systems and applications
• Leadership experience with formal leadership training or supervisory experience highly preferred
• Knowledge and ability to maintain compliance with The Joint Commission, DSCSA and other applicable regulatory agencies

 

WORKING CONDITIONS

 

WORK CONTEXT

Environmental

• Exposure to contaminants
• Exposure to hazardous conditions
• Close physical proximity
• Requires wearing common protective or safety equipment

 

Psychological