Associate Product Chemist (Label Review) - Buffalo, NY

Position Summary

Provide technical support to internal and external clients through physical and analytical testing/consultation.  Conduct laboratory testing on consumer products to evaluate samples on own merit, comparison studies and/or national/international regulations.  Provide technical consultation to clients regarding test data, product regulations/requirements and product development.

Objective

Provide proactive assistance to clients by identifying and resolving product issues, along with providing timely and accurate test results and information to both internal and external clients that meet or exceed their expectations.

Major Roles & Responsibilities

• Offer problem resolution, as applicable, for any client issues identified, highlighted or questioned with the aim of enhancing client satisfaction and improving client relations.
• Understand and interpret standards for appropriate test methods, providing direction to staff and client, as required.
• Reviews contract requirements prior to testing in order to assure adherence to client requirements and/or coordinates testing between labs (As applicable per lab practices).
• Evaluate products submitted for testing for quality / safety issues, providing direction to staff, as required.  Conduct limited research for new testing services and standards.
• Prepare a variety of samples for testing using prescribed testing methods following testing standards / specifications, as required, as complexity warrants (As applicable per lab practices).
• Conducts testing or analyzes a variety of consumer products samples for basic bench analysis and analytical instrumentation using prescribed testing methods following testing standards / specifications appropriate to the sample, as required, as complexity warrants.
• Follows the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality Manual and Safety procedures applicable to site.
• Accurately record test data.
• Evaluate test results data, as required.  Provide direction to clients relating to other BV lab information, as applicable.
• Train temporary employees on sample preparation method, as required.
• Assist with department testing in other areas, providing direction to techs, as required and applicable to site.

• Prepares and reviews written technical reports and invoices, as required and applicable.
• Perform final review and interpret data / reports, providing direction, as required.   Perform critical error review.  (As applicable per lab practices).
• Organizes and monitors workload to meet or exceed laboratory turnaround time and client expectations.
• Prepares written communication to internal and external clients regarding administrative and technical issues, providing direction as needed.
• Interface with staff members internally and at other locations on interpretations and to ensure