Senior Officer, Academic Administration

Follow us on LinkedIn

Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Academic Administration

# of Open Positions:

1

Faculty/Service - Department:

Academic Services Undergraduate Studies, Faculty of Science

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

July 25, 2024

Closing Date:

August 05, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$62,218.00 - $78,589.00

About the Faculty of Science:

Welcome to the Faculty of Science, a great place to learn, to explore, to question, to discover — opening your mind and pushing boundaries. It’s an exciting time to be part of a rewarding career in life sciences, natural sciences and mathematics. You will have access to world-class facilities, including our Science, Technology, Engineering and Mathematics (STEM) Complex, our extensive Biosciences Complex and our cutting-edge Advanced Research Complex, that are the envy of many universities. We have strong links with a multitude of government and private research centres, providing countless opportunities and experiences.

We have become a true centre of excellence, earning recognition across Canada and abroad for our prowess in teaching and in our laboratories, where our researchers are addressing some of the most important and relevant scientific questions of our time. Our past is a testimonial to our passion, so will be our future. Will you be part of it?

Position Purpose
Reporting to the Supervisor, Academic Administration, the incumbent serves as a first point of contact for students by receiving, acknowledging, anticipating and responding to various student requests and by ensuring above average client service in order to attract, retain and maintain the student population rate in all programs of study. You will execute administrative tasks, such as evaluating requests, making recommendations, approving certain requests and providing follow-ups with students, colleagues and other faculties. As an ambassador for the University and the Faculty, the incumbent will attend graduation ceremonies and various events to promote the University of Ottawa and the Faculty’s services.

In this role, your responsibilities will include:

• Assess student needs: Evaluate student needs by analyzing, identifying, interpreting and translating student needs to determine which policies and procedures need to be activated.

• Plan interventions: Support the planning process for student interventions by providing a diagnosis and recommendations to address student issues.

• Execute interventions: Assist to the implementation process by providing relevant information to inform the approach for each intervention.

• Admissions: Analyze student files with conditional acceptance and/or equivalences, so the Academic Development and Student Retention Specialist can follow up with these students.  Monitor these files to ensure that administrative and academic deadlines are respected.

• Modification to program of study: Serve as a first point of contact for students by receiving, acknowledging and taking action on student requests for modification to their selected program of study.

• Course selection and registration application process: Serve as a first point of contact for students by receiving and acknowledging student requests for course selection and registration. Determine the eligibility of the request. Based on eligibility, approve course selection for first year students and special students and perform the necessary steps to finalize requests.

What you will bring:

• Knowledge of administration usually acquired through postsecondary studies and several years of experience in a similar role. 

• Knowledge of academic programs at the high school, college, undergraduate and postgraduate levels

• Knowledge of and experience interpreting, communicating and applying procedures, policies and methods

• Experience researching and analyzing data as well as creating administrative and statistical reports

• Experience in problem solving and