Sr. Analyst, Business Systems

Required Knowledge:

• Comprehensive knowledge of Finance business processes, including Record to Report and Order to Cash
• Experience in Cloud-based platform integrations and solutions -  SAP4HANA (preferred), Oracle, JD Edwards, Concur, Blackline.

Role Purpose:

Responsible for formulating and defining complex information systems scope and objectives through research, analysis, testing, and fact-finding combined with a comprehensive understanding of business systems and industry requirements. Serves as a pro-active business partner and as part of a North American team to enable business through technology in an integrated enterprise systems environment. Understands current market trends and best practices and formulates some propositions to enhance the business performance.

Essential Duties and Responsibilities:

• First level contact for the business for any inquiries including systems support, improvement analyses, and advice.
• Provides ongoing responsibility for system failure prevention, system issue escalations and user inquiries. This includes regular system maintenance and support which will require evening, weekend, and on-call support.
• Seeks constant improvement opportunities and appropriately challenges processes to ensure consistency. Facilitates process improvement discussions with business, vendors and IT.
• Responsible for evaluating and developing reliable and efficient solutions to fulfill complex business requirements.
• Responsible for system requirements, detailed functional specifications, compliance, system configuration, unit testing, integration testing, user acceptance, and deployment. Provides post-implementation process and application support. May act as work stream leader from start to finish on a project/product lifecycle.
• Generates ideas for products and services that provide realistic and tangible benefit.
• Provides leadership and training to less experienced Analysts and cross training as appropriate.

Qualifications

Education and/or Experience:

Required:

• Bachelor’s degree in IT and/or expert system/process understanding management or equivalent
• Minimum 5 years’ experience in Business Analytics. Additionally strong vendor management skillsets.
• Minimum 5 years’ experience in systems solution design, integration or development.
• Minimum 5 years’ experience in Project Management.
• Business Area Process detailed experience in relevant field (Commercial, Finance, Supply Chain, Human Resources, Legal, etc.)
• Compliance: internal and external audit, Sarbanes-Oxley. 
• Well versed in systems integration, including Cloud platforms. 

 

Preferred:

• Experience in the Consumer Products Goods industry.
• Expertise in supporting demand forecasting, supply planning, procurement, MRP, ERP systems, or equivalent applications.
• Advanced knowledge of cloud-based platform integrations and solutions, for example, SAP, Blue Yonder, Coupa, etc, or equivalent experience with similar applications.

• Knowledge with AI tools and the ability to apply them to drive business value.

 

Competencies and Proficiency Requirements:

• In-depth understanding of relevant business process within the area of the business they will support – Commercial, Supply Chain, Legal, HR, Finance, etc.
• Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail.
• Computer skills including MS Office programs such as Outlook, Word, Excel PowerPoint.
• Ability to work additional hours/OT as needed
• Project management skills in technical or business area. 
• Strong interpersonal skills and ability to communicate (verbal/writing) effectively.
• Self-motivated and strong analytical / problem solving skills.
• Ability to collaborate and build relationships at all levels of the organization and across other functional areas.
• Ability to maintain a high level of confidentiality
• Preferred knowledge of the Consumer Product Goods Industry