Senior Program Manager

Leidos is seeking a leader to serve as Senior Program Manager (PM) leading a large, complex mission-critical program, whose purpose is to develop, modernize, enhance, operate and maintain services for Customs and Border Protection (CBP) systems.  This program develops applications using agile methodologies, and software development technologies and practices for scaled DevSecOps.  The program will be optimizing performance in the cloud, enhancing capabilities while sustaining legacy systems, and automating and evolving with AI/ML to continue to modernize the systems.  In addition to the applications, there is a strong focus on user experience and security.  This includes an enterprise portfolio of more than 40 systems inclusive of low-code/no-code, COTS, ERP, and custom systems including Salesforce, Service Now, Maximo and other systems for asset management, case management, and other applications to serve the various end users.

The Senior PM will be ultimately responsible for delivery of all functionalities to the CBP.   They will be fully accountable to CBP OIT Senior Leadership to provide strategic advice, planning, and guidance on maintaining, modernizing, and optimizing performance of a portfolio of applications and systems. The PM will represent the voice of the customer to Leidos and will work with the customer to understand, prioritize, and communicate their mission support needs to application/system product owners, and to manage and prioritize the capabilities and features added to the customer's portfolio. The PM will help set the technical vision and roadmap for the applications/systems in the CBP portfolio and will be responsible for converting CBP strategic objectives into portfolio capabilities. 

The selected PM will build and direct a world-class team of talented individuals to support this national-scale program. The PM will be responsible for the cost, schedule, and technical performance and will serve as the Leidos single point-of-contact for all contract-level issues. The PM will provide the planning, direction, coordination, and control necessary to accomplish all work requirements and task orders; and manage and oversee all activities performed by contractor personnel, including subcontractors, to satisfy the contract requirements.  

Primary Responsibilities:

The Senior Program Manager will: 

• Lead, manage, coach, and mentor a staff and leadership team of more than 400 personnel including subcontractors. Manage hiring, professional development, and issue resolution for the program. 

• Develop and implement long-term IT roadmaps and strategy and monitor alignment of tactical activities to the long-term roadmap and strategy.   

• Utilize expert communication skills to direct the skilled technical resources and report on overall program performance, resolving complex problems to ensure successful execution. 

• Represent Division leadership as a senior representative/interface for customer engagement. 

• Collaborate with the Deputy Program Manager and other Key Positions on the program in supervising all program activities and ensuring that all activities are aligned with the PWS objectives.  

• Directly contributes to program efforts in several areas, including cost management/avoidance, schedule estimation and tracking, contract performance management, risk management, requirements analysis, and quality assurance activities.  

• Oversee daily operations, ensuring on time deliverables, managing recruitment, hiring, and training processes for employees, supervising staff, and maintaining up-to-date comprehensive quality control programs for a large-scale development program. 

• Plan/lead program reviews and briefings; identify and report on issues or related problems and potential risks. Identify, mitigate, and control risks. Drive process improvement and innovation and organizational change.  

• Engage employees, executives, and customer leaders on a routine basis to fully understand customer requirements and employee capabilities. 

• Maintain currency on relevant tools and technologies and provide inputs for white papers and proposals. 

Basic Qualifications:

• Active Project Management Institute (PMI) Project Management Professional (PMP) certification or DAIWA or FAC-P/PM Level II or III Program Manager Certification.  

• Experience managing projects using software development life cycle models (SDLC) such as CMMI, modern SELC models such as SAFe, Agile, and/