Business Systems Analyst - Mortgage and Home Equity

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Job Description:

At Regions, the Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefits analysis in an effort to align information technology solutions with business initiatives. This position may function as liaison between the line of business and the Information Technology (IT) department. 

Primary Responsibilities

• Formulates/defines specifications for operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
• Analyzes and evaluates existing or proposed systems and devises computer programs, systems, and related procedures to process data
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
• Prepares program specifications and diagrams and develops coding logic flowcharts
• Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments
• Reviews progress and evaluates results
• Reports inconsistencies to the attention of management and suggest problem resolutions and business process improvements
• Certain business groups may require on call support rotation after hours and/or weekends

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

•  High School Diploma or GED and seven (7) years of related experience
• Or Bachelor's degree and three (3) years of related experience 

Preferences

• Banking or financial services industry experience
• Experience providing application support to include troubleshooting
• Experience with business intelligence tools
• Familiarity with agile and/or waterfall methodologies

Skills and Competencies

• Ability to plan, schedule and execute multiple concurrent activities
• Ability to work in a team environment
• Actively demonstrates a complex working knowledge of systems and software development concepts, practices, and procedures
• Ability to research, analyze data, and derive facts
• Excellent communication and customer service skills
• Excellent organizational and analytical skills
• Knowledge of applicable testing tools
• Problem solving and priority management skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

Additional Job Description

• Support agile product owners in terms of feature refinement and/or user acceptance testing 

• Act as level two support for mortgage and home equity systems helping associates solve complex problems and ensuring they have access to the tools needed to grow the business 

• Validate Blend and Empower functionality to ensure alignment with business requirements

• Conduct control testing to ensure tools meet industry and regulatory standards 

Additional Preferences

• Experience with all aspects of mortgage/home equity lending from origination through post closing

• Experience with Blend and Empower loan origination system

This position may be filled at a higher level dep