Receptionist 2

Provides supportive patient care services to the department.

1. Job Function :
   1. Greets patients, their families and other customers; handles inquiries about radiation therapy functions. Types and prepares correspondence and reports, photocopies information, files information, answers the telephone, takes messages and directs calls. Assist in developing and maintaining department records and reports, and collecting statistical data. Maintains schedule for facility use. Assist with care and maintenance of department equipment and supplies. Maintains established department policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Prioritizes work and provides prompt and efficient service. Participates in educational programs and Inservice meetings. Attends meetings as required. Performs other duties as assigned or requested.
   2. Prolonged periods of standing, walking, or sitting while on duty. Lifting, pushing, and pulling up to 10-15 pounds with or without assistance. Visual and auditory acuity and manual dexterity essential to performing designated duties required. Ability to perform effectively in a stressful and fast paced environment. Ability to pass all required health and other screening tests. Physical conditions are clean, neat and well lit. Maybe subjected to unpleasant sights and odors, stressful situations and hazardous or infectious agents where judgment as to precautions need to be taken is essential. Climate control an ambient temperature variances may be experienced. Exposure to limited amounts of hazardous chemicals or substances and infectious disease processes are a possibility. Hours of duty may be irregular or unexpectedly extended due to emergency circumstances. Direct contact with blood or other body fluids to which universal precautions apply. Personal protective equipment is made available and must be worn.

 Education :

1. High School diploma or equivalent; prefer collegiate courses in secretarial or business and medical terminology courses.

Work Experience :

1. Skills required include answering telephones, composing letters/memorandums, and inputting data into computer system. Machine skills include computer, telephone, adding machine, calculator, fax, typewriter, and photocopier. Need to type 45 words per minute, have a professional customer focused attitude, knowledge of medical community and services, ability to spell medical terms and proofread with accuracy. Code of confidentiality of patient information.

Skills Abilities :

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License & Cert :

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