Front Desk Receptionist
Heartfelt Hospitality GroupAbout the role
Join the Team at Deerwood Country Club – Now Hiring Front Desk Receptionist
Pay: $16.50 an hour
Schedule: Part-time
Deerwood Country Club is seeking a professional and welcoming Front Desk Receptionist to serve as the first point of contact for our members, guests, and residents. As a premier private club offering a Carolina-style links golf experience set within a beautiful woodland setting, Deerwood features a meticulously maintained par-70 golf course, tennis facilities, a resort-style swimming pool, and multiple dining venues that create exceptional experiences for both members and guests.
This is an excellent opportunity for someone who enjoys hospitality, organization, and providing outstanding customer service in a refined private club environment.
Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.
Apply today and become part of a team where hospitality, quality, and community come together.
Job title
Front Desk Receptionist
Reports to
General Manager
Classification
Hourly, Fulltime, Part Time, Nonexempt
Working Hours
According to shift assignment
Job purpose
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
Duties and responsibilities
- Represents the first point of contact and responds or directs people accordingly
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Book dining reservations into the proper reservation system (Pacesetter, POS, etc.)
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Perform other clerical receptionist duties to support administration office
- Assist in communication with residents
- Completes additional responsibilities as assigned by management
Qualifications
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Working conditions
Work is both indoors and outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or solvents if proper safety procedures are not followed.
This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Physical requirements
Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.
Must have the ability to perform moderate physical work and may be required to lift and up to 20 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping. Able to sit for a sustained amount of time.
Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will per
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