Front Desk Associate - Part-time

We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions. With a culture that values collaboration, creativity, and personal growth, we're looking for a [insert job title] ready to join us in making a real impact. We are SAGO. Passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and doers who don’t do status-quo. Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

As a global leader in market research and data solutions, Sago is committed to connecting human answers to business questions. The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients’ wildest expectations, and making it smarter, faster, and easier to gain insights that matter. We have done it for over 55 years with the brightest minds, and we are looking for more trailblazers who will help us pave new paths that connect our clients with audiences around the world.

This is a Part-Time, Making $18 per hour.

At Sago, we value inclusivity, excitement, and the following core principles:

• Be bold: We encourage you to take risks, push boundaries, and think outside the box. We value innovative ideas and the courage to challenge the status quo.
• Be curious: We foster a culture of curiosity and continuous learning. We encourage you to ask questions, explore new possibilities, and seek knowledge to fuel your personal and professional growth.
• Be passionate: We believe in bringing enthusiasm and dedication to everything we do. We seek individuals who are passionate about their work, our industry, and making a meaningful impact.
• Be a leader: We value leadership at all levels. Whether you're leading a team or taking initiative on a project, we encourage you to lead with integrity, inspire others, and drive positive change.
• Be authentic: We embrace authenticity and value the uniqueness of each individual. We believe that diverse perspectives and backgrounds enrich our organization and lead to better outcomes.

Join our dynamic and inclusive team, where your contributions matter and your growth is supported. We offer a fast-paced, fun, friendly, and professional atmosphere. Schedule flexibility is important as the days of the week and hours may vary, and generally, no weekends are required. This position requires excellent verbal and written communication skills. Administrative, hospitality, or host experience is preferred.

Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or a related field is preferred. Interested applicants must be computer literate, responsible and flexible, well-spoken, and have experience with customer service in person and on the telephone.

We are looking for candidates who have an abundance of energy and poise, exhibit professionalism at all times, and will provide a warm and accommodating atmosphere to clients and participants.

As a Customer Service Representative (CSR) at Sago, you will work in a fast-paced environment to deliver the best experience to clients. Your responsibilities will include checking in focus group participants, greeting clients, and performing other administrative, reception, and hospitality duties.

Responsibilities Include:

• Attend to clients on-site and deliver a high-quality hospitality experience.
• Greet participants and clients and maintain a friendly, but professional rapport with both.
• Review project materials for accuracy and completeness.
• Audio and video recording.

Requirements

Required Skills and Qualifications:

• This role requires in-person work at a Sago facility.
• High School Diploma or equivalent.
• Proficiency in Microsoft Office and computer literacy.
• Ability to multi-task.
• Ability to work on your feet for extended periods of time.
• Works well within a team atmosphere, as well as independently.

Sago is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. We value the contributions of all individuals, regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability. Join us and be a part of our inclusive and exciting team!