Associate Director, Customer Account Manager - Missile Defense Agency

Date Posted:

2026-07-07

Country:

United States of America

Location:

US-AL-HUNTSVILLE-401 ~ 401 Jan Davis Dr NW ~ JAN DAVIS 401

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

Top Secret - Current

Security Clearance Status:

Active and existing security clearance required on day 1

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We are seeking an Associate Director, Customer Account Manager (CAM) who excels in collaborative, mission‑driven environments, someone who can navigate complex stakeholder landscapes, bridge technical and business perspectives, and help strengthen enterprise alignment across RTX. This role deepens Raytheon’s engagement with the Missile Defense Agency (MDA) and supports strategic integration efforts across the company, including the Strategic Fires & Missile Defense Integration initiative.

The mission calls for decisive, informed engagement. If you are ready to help shape the future of Joint Integrated Air & Missile Defense, we invite you to bring your experience and leadership to Raytheon.

What You Will Do

• Build and sustain trusted relationships across MDA and joint organizations, serving as a primary onsite link to mission priorities and customer needs
• Represent the customer’s voice across Raytheon, promoting cross-team alignment and a unified One‑RTX approach
• Support enterprise integration through early requirements framing, mission-informed analysis, and architecture-aligned strategy development
• Facilitate collaboration across technical, programmatic, and business teams to drive coherent messaging and coordinated pursuit strategies
• Prepare strategic content for leadership engagements and Gate Reviews with clarity, precision, and alignment to enterprise objectives
• Represent Raytheon at mission and industry forums that shape the future of Joint IAMD
• Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
• Possible Work Locations: AL - Huntsville or VA - Arlington

Qualifications You Must Have 

• Typically requires a University Degree or equivalent experience and 12+ years of U.S. Government experience in business management, capability development, portfolio leadership, or enterprise integration; or an Advanced Degree and 10+ years’ experience
• Experience supporting the Missile Defense Agency or other joint defense mission portfolios (e.g., missile defense, joint fires, joint C2, or integrated air and missile defense)
• Experience shaping or leading advancement across Joint Integrated Air & Missile Defense (IAMD) mission threads, guiding cross-domain initiatives involving sensors, effectors, C2, fire control, or system architectures at the enterprise, multi-program, or multi-service level
• Experience in business development, defense acquisition, program management, or mission-critical functions such as requirements shaping, portfolio planning, cost/schedule management, strategic customer engagement, or capability integration
• Experience working in multi‑disciplinary, geographically dispersed teams on joint or interagency mission efforts, with responsibility for aligning multiple organizations, coordinating decisions, and routinely engaging senior‑level stakeholders (e.g., O‑6/GS‑15, SES, Flag, COCOM, or OSD)

Qualifications We Prefer 

• Demonstrated impact across defense organizations – such as MDA, joint program offices, service components, or similar partners – shaping decisions, guiding integration efforts, or advancing mission outcomes