Lead Site Reliability Engineer

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Asset and Wealth Management, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers. 

Job responsibilities

• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines 
• Key contributor with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, self-healing, and solutions in their applications ensuring minimal refactoring or changes
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems 
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Be part of the 24x7 support coverage, as needed, and lead coverage during incidents
• Engage with Technology Controls organization to ensure tooling and ecosystem meets the Firm’s rigorous cyber policies
• Coach team members, encourage acquisition of new skills, and be directly accountable for specific software solution outcomes

 

Required qualifications, capabilities, and skills

• Formal training, or certification on software engineering concepts and 5+ years applied experience
• Minimum of 8+ years of hands on experience using large scale software development.
• Experience in SRE/DevOps role for supporting highly available production systems in AWM cloud/Private cloud.
• Experience with defining SRE standards and supporting implementation and adoption of these standards on alert/monitoring setup, Observability, Service level objectives, Incident management, Problem management, 
• Proficiency in modern development process and automation tools and one/more general purpose programming languages including Java, C#, Python, C/C++ or Node.js; Web Development – HTML5 ; JavaScript ; CSS; API web services; SQL
• Hands on experience of GIT, BitBucket, Jenkins, SONAR, SPLUNK, Maven, Continuous Integration/Deployment (CI/CD) tools, cloud and containerization: AWS, K8,Unix: Linux and Solaris, relational SQL and non-SQL DB, messaging technologies: eg Kafka, MSK, etc
• Knowledge of networking concepts as Load balancing, IP,  DNS
• Excellent communication skill with debugging and trouble shooting skills
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals and effectively prioritize the task in a highly dynamic work environment that includes globally positioned resources

 

Preferred qualifications, capabilities, and skills

• Experience with infrastructure components utilized in data warehousing or big data environments.
• Banking experience preferable

 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly li