Risk Data Analyst

Department Overview

The mission of Risk Management is to provide a comprehensive risk management program that contributes to health, safety and protection of patients, employees, faculty, students and visitors, while also protecting the University's physical and financial resources. OHSU uses a combination of self-insurance and commercial insurance to fund risk of loss. Risk manages over 30 lines of insurance as well as a captive insurance company. Claims are managed internally by experienced claims managers.

Function/Duties of Position

Database Administration and Technical Support

• Coordination of services, projects and liaison with ITG and vendors related to all computer/phone programs, devices, and communication including Riskonnect/Clearsight, Terra Dotta, Worker and Student Injury Reporting System, and Claim History system.
• Main point of contact with ITG and vendors for system upgrades.
• Riskonnect – Primary administrator of rights and responsibilities to include creating new user accounts; changing rights of existing users; creating new fields and/or additions to existing drop down menus; managing various import elements; formalize written departmental policies associated with same; provide basic to intermediate training for new members of team; troubleshoot system issues; and engage vendor support as needed. Provide training and oversight of tasks to other Riskonnect administrators.
• OnBase – Assist with administrative responsibilities to include training new users; monitoring integrity of documents; provisioning technical support; back up RM liaison to ITG for further development of OnBase system; troubleshooting system issues; and engage ITG support as needed.
• Custom Systems – Systems administrator on custom Department systems (COI/claims history, Worker and Student Injury Reporting System, Off-Campus Authorization).  Maintain list of user access rights for all Risk systems.  Modify or terminate access upon supervisor request.   
• Ensure accurate transfer of data from existing systems; ensure accurate ongoing data feeds from or to OHSU systems, insurance carriers and Central Finance Services.  Administrative responsibilities to include monitoring integrity of documents; providing technical support and engaging ITG support as needed.   
• Provide systems and project support when needed for members of the Department.
• Direct inquires as necessary, explain processes and procedures to both internal and external customers, provide information about services available.
• Administer all shared email boxes.

Data Analysis

• Subject matter expert related to data for all insurance lines managed by Department.
• Responsible for data analysis; report creation for internal and external stakeholders related to area of expertise; develop exception reports; review current data to maintain accuracy and integrity of information; and assist with ad hoc reporting and/or report troubleshooting for various lines of coverage.  

Carrier and Vendor Reporting

• Provide loss runs, bordereau reports and loss triangles for all lines of coverage including Professional Liability as requested by outside agencies i.e. actuarial, reinsurers, insurance carrier and brokers. 
• Provide carrier notifications via Loss Advice Forms (LAFs) for all non-Professional Liability lines of coverage.  
• Oversee receipt of and documentation of carrier acknowledgements of receipt of LAFS.
• Direct inquiries from carrier and broker to appropriate Risk Management team member.

Special project and other duties as assigned.

Required Qualifications

• Bachelor's in Finance, Business Administration, Actuarial Science, Computer Science or related field of study; OR
• 5 years of progressive work experience in an administrative office setting.    

• Experience working in a mid-level administrative or legal office environment, providing operational, administrative, and project management support.  

• Demonstrated ability to communicate effectively with diverse audiences, including individuals with a wide range of professional, technical, and cultural backgrounds.

• Experience with project monitoring, coordination, and oversight, including tracking deliverables, timelines, and outcomes.

• Proven experience with systems administration, database management, and maintenance of electronic records and information systems.

• Experience supporting systems conversions, process improvements, and documentation development to enhance operational efficiency and data integrity.

• Requires a team player with excellent interpersonal, customer service, verbal and written