Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Organizational Change Consultant within PNC's Technology organization, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Manages planning, execution and control of Organizational Change (Org Chg) projects. Provides products and services to clients per approved engagement deliverable, schedule, cost and quality commitments.
• Helps determine client's Org Chg issues and required deliverables. Defines and manages resource needs and allocations. Ensures availability of resources.
• Develops Org Chg work / resource / quality plans, schedules and budgets. Conducts project meetings. Responsible for project tracking, analysis and management.
• Participates in preparing RFPs and SLAs. Helps manage client's Org Chg expectations, satisfaction and adherence to contract agreement.
• Monitors Org Chg project progress and results delivery. Addresses and resolves project and client problems.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Account Management, Client Counseling, Competitive Advantages, Deliverables Management, Design Thinking, Employee Relationships, Organizational Culture Change, Results-Oriented

Competencies

Accuracy and Attention to Detail, Consulting, Effective Communications, Managing Multiple Priorities, Organizational Change Management, Organizational Savvy and Politics, Problem Solving, Project Management

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $65,000.00 – $110,200.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

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