Sr Mgr Technical Training & Development - 90386698 - Chicago- Onsite

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Work Arrangement: Onsite. This role can be based out of the following locations: Washington DC, Philadelphia PA, New York NY, Boston MA, Albany NY, Chicago, IL, Los Angeles CA, Ft Worth or Houston TX, New Orleans LA, St Louis MO, Wilmington DE

SUMMARY OF DUTIES

This position develops monitors and directs the administration of training policies, procedures, practices andprograms designed to ensure operating employees working outside the Northeast Corridor are properly andcontinually developed to perform their duties in a safe manner adhering to all company and regulatoryrequirements. The position is responsible for coordinating such policies, practices and programs with stakeholdersto ensure consistency in standards and delivery, as well as compliance with federal and internal trainingrequirements.
 

ESSENTIAL FUNCTIONS:

• Develops and implements training curricula for initial and recurrent training on operating rules and specialinstructions for Transportation, Engineering and Mechanical Department employees
• Develops, monitors and directs the administration of policies, procedures, practices and programs designed toensure operating employees are properly and continually developed to perform their duties in a safe manneradhering to all company and regulatory requirement
• Provides high-level and day-to-day leadership development and guidance, and technical direction and advice toa professional staff responsible for instructing a variety of operating craft employees
• Coordinates hiring plans, and operating rules and operating practices training schedules, and training programsin partnership with Human Resources, Crew Management, outside agencies and internal partners such as theSystem General Road Foreman, Director of Operating Practices, System Safety, etc., as well as Region andSubdivision Transportation leadership
• Oversees the training programs to ensure employees receive effective operating practices training
• Ensures curriculum is designed to meet all mandated standards while continually monitoring and updating thesecurriculums to improve programs, maximize instructional opportunities, and ensure mandatory quality standardsare maintained
• Solicits, monitors and analyzes performance measurement data to allow for more controlled decision makingDecisions at this level impact the entire organization
• Responsible for the execution of well planned, organized instructional sessions with the goal of operatingemployee understanding and compliance with company, federal and state rules and regulations governing railroadoperations
• The Sr. Manager is responsible for the achievement of operational safety goals by leading in a proactive roleaiding in the prevention of train accidents, employee and passenger injuries, avoiding FRA citations and fines
• Responsible for successfully maintaining and executing an operating practices program involving multiplefunctional areas throughout numerous and diverse operating regions and subdivisions, each with complex andvaried issues
• Manages, evaluates, coaches, motivates and develops subordinate staff
• The Sr. Manager is the liaison with the Operating Practices subject matter expert to provide final interpretation onoperating rules and practices and special instructions to ensure clear understanding and consistent application ofthe instructions, including governmental regulations impacting train operations
• Partner with staff to ensure all aspects of operations training are managed efficiently, effectively and incompliance with corporate and regulated training standards
• Ensures compliance with operating tests and inspection standards by regularly measuring and analyzing testeffectiveness, and updating testing