Sr. Business Systems Analyst IT

Job Summary

Job Description

Job Title: Senior Business Systems Analyst - ECommerce

Location: Northfield
Department: E-Commerce IT Team
Employment Type: Full-Time

Medline Industries, Inc. Information Services department is seeking a web commerce analyst to join our E-Commerce technology team. This is an opportunity to be a part of the team responsible for development and maintenance of medline.com.  The business analyst has essential responsibilities that span operations and development of sites in the team’s portfolio.  

Key Responsibilities

• Requirement Analysis & Documentation:

  • Gather, analyze, and document business and technical requirements for eCommerce solutions.

  • Translate business needs into clear user stories, acceptance criteria, and functional specifications.

  • Coordinate and prioritize individual deliverables with Product Owners/Stakeholders

  • Elicit and document requirements NFRs and specifically related to observability, monitoring, SRE etc. monitoring and alerting for different services and micro frontends using App Insights.

• Technical Understanding & Collaboration:

  • Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows.

  • Bridge the gap between business and technical teams, ensuring alignment and feasibility of solutions.

• Effort Estimation & Planning:

  • Participate in sprint planning and provide accurate effort estimation for features and enhancements.

  • Work with development teams to break down work into manageable tasks including for technical components.

• Proxy Product Owner (PO) Responsibilities:

  • Act as a Proxy PO, ensuring development teams have clear priorities and well-defined requirements.

  • Own the product backlog, refine user stories, and collaborate with stakeholders to ensure business goals are met.

  • Drive backlog grooming sessions, sprint planning, and ensure smooth delivery of features.

• Stakeholder Engagement & Communication:

  • Collaborate with product managers, designers, developers, QA, and business stakeholders.

  • Communicate requirements, timelines, and priorities effectively across teams.

  • Must be able to collaborate with Enterprise DevOps and Cloud Teams 

  • Adhere to IT Department policies best practices and work successfully within an iterative SDLC environment.

• Quality Assurance & UAT Support:

  • Support testing efforts by validating feature implementations against requirements.

  • Assist in UAT (User Acceptance Testing) and ensure smooth deployment of changes.

• Operational Responsibilities

  • Respond to inquiries about system functionality

  • Troubleshoot and resolve configuration issues

  • Perform system configurations to enable a variety of business use cases

  • Provide training and document system functionality

Qualifications - External

• Requirements include:

  • Minimum 8 years of experience as a business analyst within an information systems or information technology organization.

  • Experience organizing and leading effective requirements elicitation workshops.

  • Experience producing detailed systems specifications

  • Experience with detailed functional testing

  • Good grasp of the following technical skills:  SQL/Access DB, Ad Hoc Data Analysis, HTML, JavaScript, CSS, Java, Sprint Boot, APIs, Microsoft Azure, Cosmos DB, Bitbucket

  • Experience with Oracle ATG Web Commerce or experience operating in the e-commerce platform.  We are willing to train the right exceptional candidate for this specialized skill.

• Preferred Qualifications

  • Exposure to the following technologies is a plus: SAP or other ERP, ETL, CommerceTools, WordPress, InRiver, Bloom Reach, Endeca, Talend

  • 4-year degree (or higher) in CS, IS, Engineering, or a related field or equivalent work experience.

  • Self-starter with the ability to handle multiple tasks and priorities within a fast-paced work environment

  • Must be highly motivated and dependable with excellent communication and collaboration skills

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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