Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

The Business Development Specialist is responsible for placing proactive outbound calls to established customers and potential prospects. Business Development Specialist develop, maintain, and implement business partnerships with customers in the independent, corporate, government/university and retail accounts within a specific geographic area. This includes new business development, selling products and promotions, new product launches, communicating recent price changes, quotes, directing service issues to the proper channels, understanding customer specialty area in order to provide value and soliciting competitive intelligence in order to expand and retain existing business. The Business Development Specialist is also responsible for coordinating and supporting sales activities on shared accounts with the region and meeting corporate rebate targets.

• Conducts proactive outbound calls to targeted groups of accounts in order to maximize purchasing opportunities, grow sales revenue, develop customer loyalty and foster support of the company programs and services through cross-selling and upselling.
• Conducts pre-call research and planning to set goals for the call and to anticipate customer needs through consultative selling framework.
• Solicits competitive intelligence information from customers.  Generates professional quotes and inquire on all quotes for which orders were not placed to develop competitive information and share with appropriate departments.  Schedules follow up inquiries to progress the sales cycle.
• Develops and maintains strong customer relationships with a group of customer accounts.
• Generates and analyzes reports to identify customer to take advantage of the trend or minimize the impact of the trend.
• Accesses ordering systems to assist customers with availability information and ordering.
• Collaborates with Regional Director to analyze current trends with customers and creates formalized business development plans through a OneCencora approach.
• Conducts prospecting calls to recruit customers interested in doing business with the company and evaluating current customer leakage points.
• Participates in department meetings.
• Enters and maintains integrity of data in company CRM software programs.
• Supports Manager and performs related duties as assigned. 

What your background should look like 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires a demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales. Broad training in fields such as sales, marketing, business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program or equivalent combination of experience and education are required. Normally requires three (3+) plus years directly related and progressively responsible sales experience. Experience in the animal health industry is highly desirable.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to influence purchasing behaviors through effective cross-selling, up-selling and utilizing value-based selling skills
• Excellent written and oral communication skills to present information and solutions in a professional manner.
• Excellent interpersonal skills; ability to make personal connections with customers.
• Analytical skills, sufficient to prepare professional quotes, analyze data and identify and resolve customer problems.  
• Good mathematical skills.
• Good decision-making skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work effectively in a team environment.
• Strong organizational skills; attention to detail.
• Good to Intermediate computer skills; Microsoft Word, Excel, Access reporting software and inventory management system.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also pro