Senior Technical Writer

Senior Technical Writer

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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CACI is seeking a Senior Technical Writer who will offer communication support to the U.S. Department of Homeland Security (DHS), specifically within the Office of the Chief Information Officer (OCIO) Front Office. The ideal candidate can work in a fast-paced environment with experience writing talking points and internal communication articles in the federal Information Technology (IT) environment.

This position is hybrid onsite/telework with onsite requirements rotating between the customer site in Springfield, VA and CACI’s PMO at the National Harbor in Oxon Hill, MD.

Candidates selected for interview will be asked to provide a sample of previous work for review prior to the interview.

About the Role:

• Perform communications support services including, but not limited to, speaker request forms, talking points, internal communication articles, podcast scripts, news releases, and blogs.

• Research, write, develop, and edit content for specific products and communication initiatives.

• Understand, inform, and adhere to brand and strategic communications guidelines to ensure messaging is aligned with agency mission and tone of voice.

• Ensure products are 508 Compliance and written in plain language.

• Work closely with subject matter experts to write, rewrite, or edit technically complex information to ensure quality and accuracy.

• Utilize plain language writing techniques to translate highly technical, complex ideas, processes, or procedures into easy-to-understand and find content including long-form articles, headlines, video scripts, program guidelines, and tips.

• Contribute to the development of executive level briefings, papers, and correspondence.

• Conduct research utilizing print and digital resources, archives and records, and interviews to develop clear, understandable content that resonates with the designated target audiences and achieves DHS OCIO communication objectives.

• Provide comprehensive social media support including, but not limited to, creating and publishing blogs, social media posts, LinkedIn updates, podcasts, and managing internal and external feeds to cultivate and sustain OCIO’s online presence.

• Support strategic media outreach, industry engagement, and technical content creation including, but not limited to, speaker engagements, industry monitoring, research, writing, design, editing, proofreading, and stakeholder coordination in a dynamic, high-visibility, IT-driven environment.

• Coordinate with visual and virtual information communications specialists, as necessary, to develop quality products and communications.

• Remain current in daily media and media developments.

• Support the development of Media and Industry Action Plans that establish innovative standards, best practices, and strategic recommendations for effective media and marketing strategies aligned with operational objectives.

• Produce comprehensive media and industry reports, capturing recommendations, best practices, and process enhancements aligned with our strategic plan, vision, goals, and objectives.

Required Qualifications:

• Ability to obtain a DHS Entrance on Duty (EOD).

• BA/BS + 13 years of applicable experience or equivalence providing executive communication and/or speech writing support (equivalency includes MA/MS plus 10 years applicable experience or AA + 15 years applicable experience).

• Strong organization and communications skills and ability to work collaboratively with Senior Government Leaders.

• Exceptional Written and Verbal Communication Skills: proficient in crafting clear, concise messages across various styles and tones; capable of effectively addressing both executive leadership and employees.

• Proficiency with MS Office Suite (Word, Excel, PowerPoint, Visio), content management systems, and workflow and collaboration tools such as Microsoft Teams and Microsoft Planner.

• Ability to work independently on a complex task with little direction and management oversight.

• Ability to understand the day-to-day operational needs of customers and identify areas for improvement in business processes and propose solutions.

Preferred Qualifications:

• Bachel