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DSHS ESA Public Benefits Specialist 4
State of WashingtonWashington, United Statesfull_timeVerifiedPosted 7 Jul 2026
💰 $76,608/yr($56,952/yr – $76,608/yr)
About the role
Posting number: 2026-05522
Department: Dept. of Social and Health Services
Division: ESA
Job classification: PUBLIC BENEFITS SPECIALIST 4
Posting type: Open & Promotional
Categories: Health Services, Social Services, Child Support, Human Services, Medical Billing & Coding, Community and Social Services, Payroll/Benefits Administration
Summary
DSHS ESA CSD – Public Benefits Specialist 4, Lead WorkerElevate your career in a lead role that truly makes a difference! The Economic Services Administration (ESA), Community Services Division, has an opportunity as a Public Benefit Specialist 4 (PBS4) to join our team in Renton, WA. This position works full-time in the Renton Community Services Office (CSO), providing hands-on support and leadership to staff and clients alike.
As a Lead Worker, you’ll take on a critical role in guiding and supporting a team of Public Benefits Specialists who process cash, medical, and food benefits. You will be responsible for assigning work, conducting thorough audits, and ensuring that both new and experienced staff maintain high standards in service delivery. By identifying error trends and providing targeted coaching, you’ll help shape the development and efficiency of the team.
In addition to leading a team, you’ll perform complex tasks such as establishing financial eligibility, interpreting rules, and developing procedures. Your expertise will also be crucial in verifying overpayments, making referrals to the Office of Financial Recovery, and reviewing cases for accuracy. You'll engage with staff, agencies, and the community to clarify information and support clients throughout their application process.
If you are an experienced professional ready to lead, mentor, and ensure the quality of public assistance services, this role offers the opportunity to make a lasting impact within the Community Services Division.
Note: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.
See why people like you chose careers with DSHS:
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