Jobs and Careers

DSHS ESA Forms & Records Analyst 1

State of Washington

Washington, United Statesfull_timeVerifiedPosted 15 Jul 2026

💰 $56,952/yr($42,780/yr – $56,952/yr)

About the role

Posting number: 2026-05592

Department: Dept. of Social and Health Services

Division: ESA

Job classification: FORMS AND RECORDS ANALYST 1

Posting type: Open & Promotional

Categories: Administration, Clerical & Data Entry, Customer Service, Records Management, Public Records, Database Administration, Audit

Summary

DSHS ESA Forms & Records Analyst 1
Are you detail-oriented? Do you strive to stay organized and excel at doing so? The Economic Services Administration (ESA), Customer Service Contact Center is looking for a Forms & Records Analyst 1 to become a part of our dedicated team in the Hub Imaging Unit (HIU) in Yakima, WA.

In this role, you will sort, scan, and index forms into an electronic tracking and display system. You will also process documents including reviewing, cataloging, and transmitting forms for records retention, migration, and disposition. This is an in-office-only position.

 
Some of what you'll be doing:

Receive, analyze, organize and prepare client forms and records, while adhering to policies and procedures
Analyze forms and prepare batches for imaging, differentiating by household, document code, client ID, and date
Analyze records management discoveries, developing and implementing plans for rectifying system deficiencies
Assist with reviewing and updating record retention schedules and coordinate retrieval of information in response to requests from staff and management
Image client documents, using the ILINX capture software along with Kodak Capture
Assists in the development of records retention policies and procedures

What we're looking for:

Ten key experience
Ability to type 40 words per minute
Ability to work with a computer on a daily basis
Accurate keyboard skills including proficiency in MS Office Applications: Word, Excel, and Outlook
Ability to work in a high-volume environment with frequent movement between tasks

Who should apply?

Professionals with an associate's degree in business administration, accounting or a related field

Or

A high school diploma or equivalent and two years of experience in forms and/or records management

Equivalent education/experience

Interested?
Please complete an online application and include the following:

Cover letter
Resume
Three professional references

Questions? Please reach out to DSHS Recruiter and reference 05592.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees