IS Clinical Applications Associate Analyst (Specialty)

Nemours is seeking an IS Clinical Applications Associate Analyst (Specialty), to join our Nemours Children's Health team in Wilmington, Delaware.

This is a hybrid position.

This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS clinical applications, patient care systems and technology. Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities. Associate Analysts perform in-depth analysis of workflows, data collection, report details and other technical issues associated with clinical applications. The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a project and change manager, and a resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks. 

• Achieve and maintain application specific certification in accordance with vendor requirements when available.
• Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of IS clinical applications, bedside technology and the electronic medical record.
• Conduct clinical workflow analysis and assess the need for workflow redesign and process improvement.
• Assist in configuring clinical applications to meet the requirements of clinical departments while maintaining and promoting enterprise standards for the electronic environment. 
• Participate in the evaluation, testing and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals.
• Facilitate change and employ change management methods in  advancing innovation, technology and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Job Requirements

• Associate's Degree required.
• Internal candidates only:  Equivalent work experience may be considered for internal candidates in lieu of education requirements.
• Minimum of one (1) to three (3) years experience required.
• Minimum of one (1) year experience in a clinical setting preferred.
• Prior Nursing, Clinical experience, or Healthcare Operation experience preferred.
• If an RN or other Clinical Provider must maintain that license.
• Achieve and maintain one or more application specific certifications in accordance with vendor requirements required.
• Application specific certifications as required.

As one of the nation's premier pediatric health care systems, we've made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It's a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment.  All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.  

Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve.  Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org). 

 

To learn more about Nemours and our commitment to treat every child as if they were our own, visit us at www.nemours.org.