Sr. Technical Project Manager

Overview

WHO WE ARE:

Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.

 

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

 

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

 

JOB SUMMARY:

We are seeking a highly skilled Senior Technical Project Manager to lead and coordinate a team of infrastructure platform project managers. This role demands strong technical acumen, exceptional cross-team collaboration skills, and deep experience with JIRA to drive delivery excellence across complex, multi-stream infrastructure initiatives.

You will be responsible for ensuring projects are delivered on time, within scope, and aligned to business priorities, while maintaining a high level of transparency, risk management, and stakeholder engagement.

Responsibilities

• Leadership & Delivery Management
• Lead, mentor, and support infrastructure platform project managers, ensuring consistent delivery practices and quality standards.
• Drive delivery excellence across multiple concurrent projects with interdependencies.
• Act as escalation point and trusted advisor to app dev  teams for issues, project risks, blockers, and cross-team conflicts.
• Technical & Process Oversight
• Understand and guide discussions on infrastructure technologies (primarily AWS cloud including networking, compute, storage, monitoring, automation, and security).
• Collaborate with architecture, Information security, engineering, and operations teams including support groups to ensure solutions meet performance, security, and compliance requirements.
• Champion and implement best practices in agile, and DevOps-aligned delivery.
• JIRA & Delivery Tooling
• Own and optimize JIRA workflows, dashboards, reporting, and automation for tracking project progress, dependencies, and risks.
• Provide actionable delivery insights to leadership using JIRA data and metrics.
• Train and guide team members in effective JIRA usage for project management.
• Cross-Team Collaboration & Stakeholder Engagement
• Partner with engineering, product, operations, and business stakeholders to align priorities and resolve delivery challenges.
• Facilitate clear, timely communication across teams to ensure alignment on objectives, timelines, and deliverables.
• Drive coordination between global teams and time zones for seamless execution.

Qualifications

• 10+ years of IT service delivery, program management, or infrastructure project management experience, with at least 3 years in a senior leadership role.
• Strong technical understanding of infrastructure platforms (AWS, networking, storage, monitoring, automation).
• Expert-level JIRA skills — including workflow customization, automation rules, advanced queries (JQL), and dashboard/report creation.
• Proven track record of managing large, complex, multi-team technical projects.
• Exceptional communication, facilitation, and conflict resolution skills.
• Experience working in fast-paced, matrixed, and global organizations.
• Prior experience in platform engineering or infrastructure operations would be desirable.

Success in this Role Will Look Like

• Seamless cross-team delivery coordination with minimal escalations.
• Consistent, transparent project tracking and reporting through JI