Advancement Services Data Administrator

Description

Title: Advancement Services Data Administrator

Supervisor: Advancement Services Manager

Starting Salary Range: $65,000- $70,000

The Gulf of Maine Research Institute (GMRI) develops and delivers collaborative solutions to global ocean challenges.  We are dedicated to the resilience of the Gulf of Maine ecosystem and the communities that depend on it.  To learn more, visit gmri.org.

Overview: The Advancement Services Data Administrator leads and provides direct support to GMRI’s data in Raiser’s Edge and Raiser’s Edge NXT, overseeing the integrity, structure and performance of this core data system. The role is also responsible for reconciliation between Raiser’s Edge and GMRI’s email platform (Mailchimp). The Advancement Services Data Administrator serves an integral role in strengthening data structures, improving functionality, and maintaining procedural documentation to support efficient, accurate, and strategic fundraising operations. 

Responsibilities/Tasks:

Manage data quality and consistency within distributed and dynamic systems to ensure exceptional data standards are maintained

• Lead, design, and run a suite of regular maintenance to align data structures and entry with system design and output for Raiser’s Edge
• Conduct research to verify biographical/address information and obituary notices
• Update GMRI records for key audiences (Employees, Board, and Honorary Directors) across multiple systems
• Plan and execute large data clean-up and design projects, in partnership with Advancement Services Data Coordinator and Advancement Services Manager 
• Monitor, test, and make recommendations regarding upgrades and/or additional features and services offered by Blackbaud or related service providers
• Primary lead for list generation for all appeal and event scoping and mailing exercises ; creating queries and exports for review, importing and updating multiple record types in Raiser’s Edge, and exporting distribution lists for internal and external use
• Liaison for GMRI with Blackbaud and Fundraise Up (online giving platform) and related service providers
• Manage tools to track and ensure accuracy of multi-year financial commitments, contributions, and distributions across multiple projects and campaigns
• Partner with Advancement Services Data Coordinator in new record creation for all constituents in Raiser’s Edge, ensuring that each record upon creation or in a timely period thereafter, has accurate contact (mailing address, physical address, emails) and contextual data (origin, basic biography)
• Manage procedural documentation process and structure

Support MailChimp structures and maintenance to align with Raiser’s Edge data and activity

• Assist Advancement Services Data Coordinator in creating constituent records for new subscribers to e-communications and marketing, originating from both Raiser’s Edge and MailChimp
• Oversee regular and timely synchronization/reconciliation between Raiser’s Edge and MailChimp to ensure accurate receipt of marketing and fundraising communication and outreach
• Maintain, conduct, and document procedures for syncing/reconciling Raiser’s Edge and MailChimp

Producer of constituent data and fundraising deliverables and products for Development team and organization

• Work with Advancement Services Data Coordinator to process bulk contact updates from various sources and new record creation (Raiser’s Edge and MailChimp)
• Support Advancement Services Data Coordinator’s work with Donor Engagement Coordinator to ensure appropriate event data entry and event follow-up communications in both Raiser’s Edge and Mailchimp
• Perform mail merges and prepare materials for mailings and e-communications
• Support Grants team and individual fundraiser strategy and organization through production of custom data products
• Work with the Advancement Services Manager and Advancement Services Data Coordinator to execute and maintain a library of repeatable reports and analytical tools Run assigned reports in a timely manner and provides back-up to other staff responsible for reporting tasks 
• Execute custom data pulls, analyzes data, and formats lists/reports to accommodate different audiences, uses, and performance metrics 
• Build, maintain, and support staff in use of Raiser’s Edge NXT Reporting and Lists 
• Support Advancement Services Manager in reviewing and organizing data to identify meaningful trends and suggest new strategies for mining data to enhance relationship building efforts 
• Partner on special data clean-up projects (often involving querying, exporting