Jobs and Careers
MA

Patient Services Representative - Allergy and Asthma/Nephrology/Infectious Disease/Palliative Care (Per Diem)

MaineGeneral Health
United Statespart_timeVerifiedPosted 29 Jul 2026
💰 $68,000/yr($40,000/yr$68,000/yr)

About the role

Job Description Summary:

MaineGeneral Health Patient Service Representatives (PSR) are the pillars of our practices. Each PSR acts as a patient advocate, access specialist and service coordinator. Ensuring the needs of our patients, family members, medical We're looking for a friendly and experienced medical office professional to join our team as a Patient Services Representative. In this important front-desk role, you’ll be the first point of contact for patients—providing exceptional service and administrative support to help ensure smooth, coordinated care.

Job Description:

What You’ll Be Doing: 

  • Greet patients with professionalism and warmth, creating a positive first impression. 

  • Manage front desk operations including check-in, check-out, and scheduling. 

  • Use EMR and scheduling software to register patients and book appointments. 

  • Verify insurance coverage and obtain prior authorizations when needed. 

  • Process co-pays, deductibles, and direct patients to financial counseling if appropriate. 

  • Maintain accurate and timely entry of all patient and billing information. 

  • Answer incoming calls and respond to patient inquiries with clarity and care. 

What We’re Looking For: 

  • Medical office or healthcare registration experience is strongly preferred or other transferable experience. 

  • Familiarity with EMR systems and insurance verification processes. 

  • Comfortable working in a busy, patient-facing environment. 

  • Excellent communication, customer service, and organizational skills. 

  • Detail-oriented, adaptable, and a true team player. 

  • Willingness to participate in a rotating weekend schedule. 

Why Join Us: 

  • Be part of a supportive, mission-driven healthcare team. 

  • Enjoy generous weekend shift differentials. 

  • Access to ongoing training and opportunities to grow your healthcare career. 

  • Make a real difference in patients’ lives—starting at the front door. 

Compensation Information:

$19.50 - $34.13

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.


Scheduled Weekly Hours:

0

Job Exempt:

No

Benefits:


Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.


Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.


Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in t

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

MaineGeneral Health

View company profile →