Director, Digital Products & Services

ABOUT US

The Aspen Institute

The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.

Commitment to Diversity, Equity & Inclusion

To achieve our mission of a more free, just, and equitable society, we commit to working proactively to advance the principles of diversity, equity, and inclusion across our myriad endeavors such as the recruitment, compensation, training, and advancement of staff. The best people-serving institutions make this commitment, and we seek to be a leader in the ways that we do so and learn from others. Visit our website to learn more about our commitment and recent actions taken toward building and nurturing a diverse and inclusive environment.

Information Technology Services department

The Information Technology Services department is a partner to all Programs and Departments at the Aspen Institute, responsible for delivering world-class service/support as well as digital and data solutions to meet the organization’s mission and business needs.

ABOUT THIS ROLE

The Aspen Institute is seeking a dynamic, collaborative, and innovative digital technology and web leader to join our team as the Director, Digital Products & Services. In this new role, you will drive transformative advancements and cohesion in the Institute’s ecosystem of website properties and platforms.

As a key member of the Information Technology Services (ITS) leadership team, you will play a critical role in maturing the Institute’s engagement technology infrastructure by managing a team of digital platform experts; liaising with teams across the Institute; translating business needs to digital solutions; and ensuring the successful execution of our web projects, events portals, mobile apps, and other digital engagement vehicles. In particular, you will partner closely with Communications and Programs teams to ensure that the Institute’s website ecosystem aligns with organizational goals, provides an exceptional user experience, and meets technical performance standards. In addition, you will serve as product manager for digital initiatives supporting the Office of the President & CEO and other strategic functions.

The ideal candidate will bring a strong background in web and digital product management, team leadership, and nonprofit-focused digital strategy. The salary range for this role is $185,000 - $205,000. Candidates local to an Institute office will be expected to work onsite a minimum of two days/week; fully remote candidates should expect occasional travel for in-person meetings or other functions.

WHAT YOU WILL DO

Digital Ecosystem Leadership

• Co-lead the digital experience of AspenInstitute.org, working in close partnership with Communications and our web development agency to re-launch and evolve our main Institute website.
• Serve as the product manager and technical lead of a host of personalized, interactive web-based “MyAspen” products under development for the broader Aspen Institute community.
• Ensure the healthy functioning of a large portfolio of programmat