Field Service Sales and Market Manager

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy.

https://epacflexibles.com/

This role has a salary range of up to $125k - $150k depending on skills and experience, with a generous leave and benefits package.

Benefits include:

• 3 Medical Options
• Dental
• Vision
• Employer paid Short and Long term disability
• 401K with employer match
• 120 hours Paid Time off
• Paid holidays
• Potential for company bonus
• and more!

SUMMARY OF POSITION

• The Field Service Sales and Market Manager will be tasked with helping ePac grow in the co-man / Co-packer (Contract Packager) space. The primary goal of this position is to better connect epac into this space, in both Rollstock and premade pouches, and to grow our sales volume in the co-packer market.  The position will be ensuring ePac’s offerings meet the needs of the co-packer space in pursuit of this growth.  
• The Candidate must have strong existing connections with co-packers across North America to provide direct access for ePac teams to engage in opportunities with the goal of increasing sales in this segment. The position requires  extensive knowledge of Co-packer and customer filling equipment and materials, and being able to help troubleshoot issues, identify root causes and implement solutions for raw materials and finished products. The Field Service Sales and Market Manager will work closely with the ePac team to serve as support to ePac Customer’s and Co-packers needs.
• The Field Service Sales and Market Manager will work closely with the Tech Ops Manager and the Product Innovation and Sustainability Director, Technical team and Plants to serve as support to ePac Customer’s, Co-packers, as well as added level of support to ePac’s operation team. The primary goal of this position is to better connect epac into the co-packer space, in both Rollstock and premade pouches, and to grow our sales volume in the co-packer market.  Also ensuring ePac’s offerings meet the needs of the co-packer space in pursuit of this growth.  
• The position will educate ePac team members on the Copacker FFS equipment, connect team members with FFS equipment suppliers and co-packers to build a foundation for ongoing connectivity to the space. 
•  A secondary goal is providing additional support to the operation teams to ensure that all technical systems, infrastructure and processes are functioning efficiently and effectively to support the company’s operations and goals as well as assisting the Ops teams to close gaps on ePac operating standards at each site. The Focus on Equipment and Process Improvements will also be needed to help product development and commercialization meet Operations KPI
• The position requires  extensive knowledge of Co-packer and customer filling  equipment, ePac equipment, internal processes.
• Help troubleshoot issues, identify root causes and implement solutions for raw materials or finished products.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

• Lead efforts to provide valuable products and services to the Co-packer market and gain sales in this space.
• Provide technical support for ePac Customers to ensure ePac packaging materials are processing to meet customer needs
• Provide technical support for ePac plants to ensure our equipment and processes are aligned to process ePac materials in line with plant KPI goals
• Provides leadership in the research, installation, and commercialization of packagi