VP of People

About Pair Team

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

As the VP of People at Pair Team, you will play a critical role in scaling our most important asset: our team. You will own the people strategy and drive execution of the people roadmap with HR, talent acquisition and onboarding, total rewards/compensation and benefits, the employee lifecycle, and learning and development. The mission-critical products you work on will shape every employee's experience at Pair Team.

This is a fully remote position reporting up to the CEO.

What You’ll Do

• Scale a rapidly growing care delivery organization to 500+ over the next 18 months and ensure compliance across a highly regulated healthcare environment
• Forecast hiring needs on both the care delivery and corporate teams to hit company goals
• Anticipate obstacles and proactively identify and implement solutions to stay ahead of the growth of the business
• Define the People team roadmap and own, track, and regularly report on key people metrics
• Define, nurture, and champion our culture, values, and mission in a remote work environment
• Develop new playbooks and capabilities to ensure our teams are fully supported and performing at their best
• Act as a strategic advisor/coach to company leadership

What You’ll Need 

• 10+ years experience in People Operations/HR with 5+ years leading various people functions, including recruiting, at a high-growth operational and technology organization
• Proven experience supporting a rapidly scaling an organization, including supporting a blended workforce
• A track record of successfully implementing operations, ideally in a regulated healthcare environment 
• Excellent communication and interpersonal skills and experience working with a diverse team
• Business savviness - connect the strategy of the People team to overall business goals
• Exceptional collaboration skills with executive thought partners from across a business; including but not limited to tech and operations
• Strong desire to work in an early stage startup environment that is fa