Service Delivery Manager - International Contracts (REF1480L)

Company Description

The largest ICT employerin Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH)is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sitesin Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

Creation, change, review of contracts with international access and backbone providers based on cost, qualitative and technical aspects with a strong focus on providers of SD WAN products and Internet underlay.
Provides support to the international access provider onboarding, creates Working Level
Agreements
Creation, negotiation, review of contracts
Supports the contract lifecycle, including transition and transformation
Performs internal project documentation,administration, provider introduction
Plans and aligns the negotiation schedule with internal departments and Procurement
Maintains direct relations with providers who currently offer services, or could be future
suppliers of services
Coordination of projects related to network technology

Qualifications

• Minimum BEng/BSC or equivalent qualification in related fields of Law or Telecommunications
• Excellent English communication - written, verbal and negotiation skills
• Experience negotiating contracts, service agreements
• Excellent telecommunications product knowledge
• At least 5 years of technical/telecommunications background
• Familiar with the use of Microsoft Office products (Word, Excel, PowerPoint) required
• Advantages:
• Experience in project management work and project team leadership
• German and other language skills beneficial but not essential
• Skills in supply chain management
• Experience in management-level communication
• Experience with multinational companies
• Ability to define and meet deadlines and targets
• Very good analytical skills
• A quick learner willing to take on new challenges and responsibilities
• Agile mindset

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.