Tax Services Senior - FSO - Tax Technology & Transformation ServiceNow Developer

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

 

Tax Senior – Financial Services – Tax Technology and Transformation, ServiceNow Developer

 

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

 

The opportunity

 

As a Tax Senior in Tax Technology and Transformation you have a critical role responsible for the design, development, and implementation of innovative tax technology solutions to optimize tax function effectiveness and efficiency for our clients. You will work at the intersection of tax and technology, leveraging advanced tools and project management methodologies to drive transformation in tax processes. You will also review the work of Staff members and will provide supervision to them.

 

We are seeking a ServiceNow developer to join our dynamic team. The ideal candidate will have a

background in ServiceNow development and a passion for creating efficient and effective

workflow solutions. As a Senior, you will be responsible for designing, developing,

and implementing ServiceNow applications and integrations to meet the needs of internal teams and clients.

 

Key Responsibilities

 

• Design, develop, and implement ServiceNow applications and modules, including Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, Release, Asset Management, Configuration Management (CMDB), Project & Portfolio (PPM), Governance, Risk, Compliance (GRC), and Reporting/Performance Analytics.
• Configure and customize the ServiceNow platform to meet client requirements, including workflows, business rules, UI actions, client scripts and ACLs.
• Develop and maintain integrations between ServiceNow and other systems using REST, SOAP, and other integration technologies.
• Create and maintain technical documentation, including design specifications, architecture diagrams, and integration documentation.
• Formulate testing approaches, develop test cases, and deploy code into production in defined releases.
• Formulate and socialize development best practices within ServiceNow, utilizing studio and team development features to maximize productivity and effectiveness.
• Work closely with business and internal teams to ensure user stories are developer-ready, easy to understand, and testable.

 

Skills and attributes for success  

• Strong leadership ability, attention to detail, problem-solving skills, analytical abilities  

• Excellent verbal and written communication skills with the ability to interact effectively with team members and clients

• Ability to work on deliverables from various teams to deliver projects to time, cost and quality requirements  
• Documenting technical and business requirements, including Identifying and prioritizing issues  

 

 

To qualify for this role you must have

 

• Bachelor’s degree in computer science, or related discipline. 
• Minimum of 2 years of experience in ServiceNow development and implementation
• CSA (Certified System Administrator) and/or CAD (Certified Application Developer) certification
• Proficiency in ServiceNow Studio, JavaScript, HTML, CSS, and ServiceNow on Microsoft Azure cloud technologies
• Experience with REST and SOAP APIs
• Proficient debugging skills to identify and resolve issues efficiently at L2/ L3 levels including error tracking