Pharmacy Administrative Specialist, Evenings

Overview

At Houston Methodist, the Pharmacy Administrative Specialist position is an advanced pharmacist practitioner responsible for providing and coordinating pharmaceutical care to the patients of Houston Methodist through medication use evaluations, drug policy development, and continuous quality management activities related to his/her specialty focus area designed to improve operational efficiency and patient safety. This position serves on one or more Medical Staff, Hospital, and/or Departmental Committees or Subcommittees. The Pharmacy Administrative Specialist position also serves as a role model for the pharmacists, technicians, pharmacy students, and residents in the integration of clinical and dispensing services in the Department. Other duties for this position include planning and participating in staff development and coordinating intradepartmental quality management and performance improvement initiatives related to the respective specialty areas of focus. This position contributes to fulfilling the department's mission by collaborating to provide innovative, personalized, cost-effective pharmaceutical care in a culture dedicated to quality and safety.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals. Role models to team members effective communication skills, assisting in their development of such skills.

• Develops educational materials and provides educational programs for the pharmacy staff and other hospital personnel. Serves as a preceptor for students from the affiliated colleges of pharmacy and/or pharmacy residents.

• Communicates regularly with the pharmacy management team regarding personnel issues, quality improvement initiatives, and regulatory compliance matters. Effectively implements protocols and objectives with team members to result in optimization of staff performance, teamwork, patient safety, and customer service.

SERVICE ESSENTIAL FUNCTIONS

• Manages daily workload fluctuations, recommending changes as appropriate for optimum patient care with respect to staffing assignments and work output. Oversees activities of staff assigned in the area. Coordinates activities with staff to ensure accurate and timely delivery of medications to patient care areas while functioning as shift coordinator.

• Performs functions of a unit based pharmacist and exercises good judgment in patient care decisions by providing operational and clinical support which may include, but is not limited to: order verification and problem resolution, processing orders/requests, responding to pharmacy consult requests, automatic stop orders, medication histories, patient counseling and proactive drug therapy reviews and monitoring.

• Serves as a liaison for other departments and pharmacy to help support pharmacy goals and quality initiatives.

QUALITY/SAFETY ESSENTIAL FUNCTIONS