Jobs and Careers
MA
Medical Assistant II
Mass General BrighamConversion Only - Massachusetts, United States, United StatesRemotefull_timeVerifiedPosted 8 Jan 2026
💰 $48,900/yr($34,720/yr – $48,900/yr)
About the role
Site: The Brigham and Women's Hospital, Inc.
We are seeking a dedicated Medical Assistant Lead to support our healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. This role involves direct patient care, ensuring comfort, addressing concerns, and collaborating with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.
Essential Functions
Assist junior Medical Assistants with day-to-day questions and responsibilities, participating in onboarding and training.
Escort patients to examination rooms, prepare necessary equipment, and obtain patient medical history, vital signs, weight, and height, recording all information accurately.
Educate patients by explaining treatment procedures, medications, diets, and physician instructions, providing educational materials as needed.
Perform general office duties, such as answering phones, completing insurance forms, and liaising with other departments while advocating for patients with a positive customer service approach.
Collect and prepare laboratory specimens for testing, including performing phlebotomy if competence is demonstrated.
Maintain inventory of immunizations, checking expiration dates to ensure compliance.
Administer immunizations (if applicable), requiring certification or three years of experience administering vaccines under provider supervision.
Support departmental quality initiatives, ensuring adherence to patient safety protocols such as two patient identifiers and hand hygiene.Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Job SummaryWe are seeking a dedicated Medical Assistant Lead to support our healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. This role involves direct patient care, ensuring comfort, addressing concerns, and collaborating with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow.
Essential Functions
Assist junior Medical Assistants with day-to-day questions and responsibilities, participating in onboarding and training.
Escort patients to examination rooms, prepare necessary equipment, and obtain patient medical history, vital signs, weight, and height, recording all information accurately.
Educate patients by explaining treatment procedures, medications, diets, and physician instructions, providing educational materials as needed.
Perform general office duties, such as answering phones, completing insurance forms, and liaising with other departments while advocating for patients with a positive customer service approach.
Collect and prepare laboratory specimens for testing, including performing phlebotomy if competence is demonstrated.
Maintain inventory of immunizations, checking expiration dates to ensure compliance.
Administer immunizations (if applicable), requiring certification or three years of experience administering vaccines under provider supervision.
Support departmental quality initiatives, ensuring adherence to patient safety protocols such as two patient identifiers and hand hygiene.
Qualifications
Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
123 Main Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United StApply for this role
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