Senior Software Development Engineer

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

 

Overview:

Welcome to the Enterprise Analytics team at LivePerson! Here you will work with internal and external platforms, to organize and shape data to give insights into how our brands help customers.

In this role, you will be working across our teams, external partners, and large customers to create software solutions to deliver cutting-edge products to make our brands more efficient by providing insights using AI, data aggregation, and solid design principles.

You will report to the director of Engineering

You will:

• Design, build, and deploy Java and Python based enterprise-level solutions. 
• Build and maintain high volume data pipelines using AWS, GCP, Azure, Databricks, Spark, or other analytics solutions.
• Strong understanding of necessary algorithms and design methodologies to process data reliably and efficiently at high throughput.
• Build innovative analytical solutions using Cloud, Big Data, and NoSQL related technologies.
• Actively participate in code review and test solutions to ensure it meets best practice specifications.
• Maintain and support existing applications and services with uptime on par with industry-standard. 
• Utilize monitoring tools and logging services to debug and analyze production issues.
• Be responsible to maintain production pipelines for various services under the Data Platform team.
• Test software to ensure proper and efficient execution and adherence to business and technical requirements.

You have:

• 5+ years of experience in both Java, backend systems development. 
• 2+ years of experience in Python.
• Experience in relational databases- Must.
• Experience in non relational databases (NoSQL,Elasticsearch) - Advantage.
• Strong computer science fundamentals, including data structures and algorithms.
• Experience working with data at scale, i
• Demonstrates the ability to self-learn and grow.
• Solid understanding of software design principles, concurrency, synchronization, memory management, data structures, algorithms.
• Team player with a can-do approach.
• Bachelor's degree in Computer Science or SW Engineering.

Benefits:

The salary range for this role will be between $150,000 to $190,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, vision and wellbeing.
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services.
• Development: tuition reimbursement, native AI learning.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.
• #LI-Remote

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or