Facilities Maintenance Program Manager

Job Title

Facilities Maintenance Program Manager

Job Description Summary

The Manager of Engineering is responsible for the development, implementation and compliance of policies and procedures for the maintenance and operational up-time of a mission critical, mission important, business critical and business important facility’s mechanical, electrical, plumbing, life/safety, and Energy Management systems with a strong focus on site operations for our clients global portfolio . Interacts and coordinates with facilities management, engineers, and IT.
This role is responsible for overseeing and carrying out client’s energy objectives, with the ultimate goal of developing and implementing strategies to reduce client’s energy and related resource costs. In this capacity, he or she will work to ensure that client has the best information and recommendations with which to make energy management decisions.

Job Description

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​Job Requirements

• This role requires up to 50% travel
• Thorough technical knowledge of maintenance and repair procedures for critical operations and related systems, including : HVAC, UPS, stand-by generators, boilers, fire pumps, plumbing, electrical, and fire safety systems.
• Four-year college degree required; degree in Mechanical or Electrical Engineering preferred
• Minimum ten years’ experience in industry with three-five years experience in comparable position. 
• LEED Accreditation preferred
• Experience in managing a High-Performance Building Program
• Working knowledge of Department of Energy (DOE) Energy Star Program
• Must be able to demonstrate experience in the development and implementation of equipment installation for retro fit for the primary purpose of improving energy efficiency affecting:  data center/computer lab environments, cooling, refrigeration, building HVAC, and facility lighting.
• Excellent computer skills.
• Leadership, managerial, teamwork, prioritization and interpersonal skills.
• Must possess excellent communication skills including the ability to convey complex technical information in a manner that non-technical individuals can comprehend.
• Ability to interact with client and client employees, senior management, staff, and vendors as a professional at all times. 
• Be familiar with the Supplier Business Review (SBR) process and the Key Performance Indicators (KPI’s) that we are rated on and gear your performance and the performance of team members to meeting these KPI’s consistently.

Job Description

• Provide engineering, critical operations and technical oversight for all facilities assigned
• Review engineering and critical operations for large and/or critical sites annually and as required.
• Work closely and collaboratively with all members of the facility management team to ensure positive and effective communications.
• Provide matrix level oversight for and advise all technical staff.  Work with Facilities Managers to assess and review engineering staff for all sites.
• Ensure that all critical equipment is maintained in accordance with the manufacturer’s recommendations, local codes, building standards, and Cushman & Wakefield Policies & Procedures.
• In partnership with Regional Facilities Managers be responsible to the Global Operations Director for budget control and forecasting of contracts and major operations related to critical operations.   
• Provide technical oversight for the design and implementation of the preventative maintenance program in accordance with manufacturer’s recommendations, current industry practices, and Cushman & Wakefield’s policies and procedures.
• Maintain effective communications with IT personnel on all work related to critical operations systems.
• Report abnormal or critical conditions immediately to the relevant C&W Facility Management and Global Operations Director
• Review all plans for adding or upgrading new equipment, infrastructure, building improvements, and the like, interface with applicable building management and operational staff, provide technical guidance and leadership, and interact and oversee contracted labor and vendors.
• Develop and deliver training methods, materials and programs relative to building operating standards.
• Provide oversight and guidance for the development of Client’s BMS and Energy Intelligence tools and ensure it is being used effectively by the engineering staff.  Become an expert in its use.
• Compile, maintain, and submit monthly critical operations reports for each facility in which critical operations are conducted, and as assigned.