Associate, New Verticals - Alcohol Strategy & Operations
DoorDashAbout the role
About the Team
DoorDash is looking for top talent to play a pivotal role in growing our Alcohol business! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth. We're looking for hustle, smarts, and deep market knowledge; individuals who are inspired to bring their vision, passion and skills, to enable us to best serve our Merchants, Dashers and Consumers. Join us in our global mission to empower and grow local economies.
About the Role
The Alcohol & Regulated Goods team oversees a $2B annual revenue business spanning alcohol, hemp, and THC. Our mission is to be the pre-eminent platform for same-day alcohol and regulated goods ordering across the United States.
We focus on three core pillars:
- Retail Partnerships: Building and supporting relationships with alcohol retailers across all formats—including SMB liquor stores, enterprise chains, convenience, and grocery.
- Customer Selection & Availability: Ensuring customers nationwide have broad, reliable access to beer, wine, and spirits with same-day fulfillment.
- Compliance & Responsibility: Delivering orders in a compliant and responsible manner, mitigating risk and preventing sales to ineligible parties while promoting responsible consumption.
As an Associate, you will lead the expansion and operations of our alcohol business in markets with unique regulatory or operational complexities. These include, but are not limited to:
- Markets requiring store-led delivery models
- Regions with heightened regulation on specific alcohol categories
- Areas with limited existing alcohol selection on the platform
This role owns the end-to-end strategy for strategic markets, spanning both pre-sales and post-sales execution.
Pre-Sales Responsibilities:
- Define market expansion strategy: which markets to enter and when
- Develop tailored commercial terms and partnership packages
- Identify and prioritize key retailers to onboard
Post-Sales Responsibilities:
- Build and scale operational processes to support growth in complex markets
- Improve customer experience (e.g., enhanced order tracking, clearer fulfillment expectations)
- Optimize marketplace dynamics (e.g., minimum order values, selection quality
You’re excited about this opportunity because you will…
- Strategize - Work on unique strategies across our three-sided marketplace
- Engage – Implement scalable initiatives and best practices to provide a world-class operation
- Operate – Own tracking dashboards and manage week over week metrics to drive safe, compliant delivery operations.
- Analyze – Build models using tools like Excel and SQL to evaluate the economic and strategic costs and benefits of various programs and experiments
- Influence – Partner with many teams like: Operations, Product, Engineering, Legal, Policy, Comms, etc. to create strategic plans and harness opportunities while gaining buy-in from stakeholders and leadership
We’re excited about you because…
- You are a self-starter – You have a bias for action and are able to thrive in a fast-paced, constantly changing environment
- You are a problem solver – You have a talent for synthesizing complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process
- You are curious – You always look for creative ways to move the needle
- You are entrepreneurial – You want to shape the vision and direction of the company
- You are analytical – You use data to inform tough decisions, and are comfortable operating at both the 10,000 foot level and at the 10 inch level
- You are an owner – You're always looking for opportunities to better your work product and own the outcome – both the good and the bad
- 1-3+ years' experience in consulting, strategy, tech or related experience; high-growth or early-stage start-up experience or compliance experience is a bonus
Applications for this position are accepted on an ongoing basis
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promo
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