MEAL Assistant (WBFO)

***Due to the urgency to fill this role, applications will be reviewed on a rolling basis. Kindly note that the position might be filled before the vacancy announcement is closed; therefore, early applications are encouraged.***

***This role will be contingent upon securing available funds, and we might use this vacancy to fill more than one post.***

The Opportunity – Monitoring, Evaluation, Accountability and Learning (MEAL) Assistant 

Post location:  West Bank Field Office (WBFO)/ Ramallah

Contract Duration: 1 year

ROLE PURPOSE: 

The MEAL Assistant plays a vital role in supporting the effective monitoring and quality assurance of program activities in the West Bank.  The MEAL Assistant is responsible to support the close monitoring of quality implementation of West Bank programme activities. He/she has a crucial role in following up and upgrading the accountability mechanism in West Bank. The MEAL Assistant will contribute to the enhancement of documentation processes by assisting in the development and implementation of digital tools and data management systems. The ideal candidate will possess strong attention to detail, excellent organizational skills, and the ability to work collaboratively within a team.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

SCOPE OF ROLE: 

Reports to: West Bank Field Office MEAL Coordinator with technical dotted line to Country Office MEAL unit

Role Dimensions: oPt CO is a high complexity country, multi-member interest, with an annual budget of around $40+m, and 100+ staff. Currently the program is experiencing a growth in funding and complexity due to the war in Gaza.

KEY AREAS OF ACCOUNTABILITY: 

Monitoring and evaluation of programmes:

• Assist in collecting accurate qualitative and quantitative data from the field according to external and internal deadlines.
• Participate in monitoring and follow-up visits to partner organizations and locations of activity implementation.
• Assist in conducting field monitoring visits to assess the implementation of quality benchmarks as outlined in project MEAL plans.
• Perform basic data analysis and assist in presenting information to inform program management.
• Provide support for data entry and reporting as needed, ensuring timely and accurate contributions to assessment, monitoring, and evaluation activities.
• Assist in data collection for internal studies, assessments, evaluations, and other data collection requirements.
• Work collaboratively with program teams to support the implementation of project MEAL plans.
• Perform additional tasks as assigned to support the MEAL team.

 

Accountability and response mechanism CRM

• Assist the West Bank Field Office MEAL Team in implementing accountability assessments in the targeted communities according to Save the Children (SCI) accountability benchmarks and other international standards. 
• Support the facilitation of information sharing sessions within target communities on existing accountability mechanisms and means of contacting SCI.
• Collaborate with the WB FO MEAL Team to assist in conducting consultation sessions with adults and children to help develop effective and child-friendly accountability mechanisms for target communities.
• Maintain and update databases related to accountability mechanisms and support the development of new tools and channels to improve community participation and their ability to provide feedback and raise concerns.
• Support the mechanism of communication between the programme team, toll-free operators, and beneficiaries.
• Refer all received complaints to relevant programme teams for their action and make sure all issues are addressed/resolved.
• Record accountability-related incidents in the database and follow up with relevant staff members as directed.
• Coordinate with the Gaza FO MEAL Assistant to ensure a complete and updated account