Executive Director, Medical Programs

Job Title 

Executive Director, Medical Programs

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Executive Director, Medical Programs is a seasoned leader passionate about developing products that wow the customer and meet currently unmet needs. This role is responsible for driving operational excellence, fostering innovation in product development, and achieving growth in market share and profitability. The leader of our medical product suite will focus on enhancing student outcomes, optimizing resources, and strengthening partnerships with educational institutions, all while ensuring a streamlined, impactful curriculum aligned with industry standards. The ideal candidate will have a strong background in education, test preparation, and/or curriculum development with a demonstrated ability to lead cross-functional teams and drive meaningful change.

Primary Responsibilities:

1. Strategic Leadership

• Define and execute a clear strategic vision for the medical test preparation business, aligning with corporate goals and market demands.

• Analyze industry trends, competitive landscape, and customer needs to shape product offerings and operational strategies.

• Cultivate partnerships with academic institutions, medical schools, and professional organizations to expand market reach and product credibility.

2. Product Development and Innovation

• Oversee the design, development, and continuous improvement of the test preparation curriculum and related products to ensure alignment with medical licensure standards.

• Implement cutting-edge technologies (AI, adaptive learning) to personalize learning experiences, enhance user engagement, and improve outcomes.

• Ensure content quality and relevance through collaboration with subject matter experts, educators, and instructional designers.

3. Operational Management

• Direct daily operations across product, sales, marketing, and customer service teams to ensure cohesive execution of strategic goals.

• Optimize resource allocation and manage budgets to achieve financial targets, drive efficiency, and ensure sustainable growth.

• Establish and monitor KPIs to assess program effectiveness, customer satisfaction, and team performance.

4. Customer and Stakeholder Focus

• Engage with customers, educators, and institutional partners to gather feedback and insights for continuous improvement.

• Ensure the product suite supports students in meeting exam requirements, achieving licensure, and becoming practice-ready professionals.

• Represent the company at industry events, conferences, and with key stakeholders to build brand awareness and thought leadership.

5. People Management and Development

• Lead, mentor, and develop a high-performing team across sales, marketing, product, and support functions.

• Foster a culture of collaboration, accountability, and continuous learning to support employee growth and retention.

• Promote cross-functional alignment and effective communication within the team and across other departments.

6. Risk Management and Compliance

• Identify and mitigate potential risks to the business, ensuring alignment with legal, regulatory, and ethical standards.

• Ensure all content meets accreditation and licensure standards and aligns with best practices for medical education and test preparation.

Minimum Qualifications:

• Education: Bachelor’s degree in education, business, healthcare, or a related field; 

• Experience: 10+ years of experience in education, test preparation, curriculum development, or healthcare sectors, with at least 5 years in a senior management role.

• Proven track record of leading a product-focused organization and achieving revenue and growth targets.