Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

We’re currently sniffing out our next Customer Service Representative at Town and Country Veterinary Hospital

At Town and Country, we take pride in providing exceptional veterinary care with compassion, professionalism, and attention to detail. We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient. 

🎁 Perks & Pay: 

Full- Time health benefits, 401k, Discounted Pet Insuranc

Pay starts at $17.00/hour DOE + tips 

Reporting To: 

General Manager 

🐾 What You Bring to the Table: 

• Previous experience in a client service role (veterinary or healthcare preferred) 

• Exceptional communication, interpersonal, and organizational skills 

• Strong attention to detail and ability to multitask in a fast-paced environment 

• Proficiency with computers and, ideally, practice management software 

• A professional appearance and demeanor, with genuine compassion for pets and their owners 

🐕 What You'll Be Doing (Besides Making Furry Friends for Life): 

• Welcome clients and patients with warmth, professionalism, and empathy 

• Answer phone calls and emails promptly while providing accurate information 

• Manage appointment scheduling and maintain efficient client flow 

• Process payments and maintain precise client and patient records 

• Collaborate closely with veterinarians and medical staff to support patient care 

• Handle client concerns with discretion, understanding, and problem-solving skills 

• Uphold our hospital’s standards for client confidentiality and service excellence 

Why Join [Hospital Name]? 

• A refined, team-oriented environment dedicated to client satisfaction and patient care 

• Competitive compensation and comprehensive benefits 

• Opportunities for professional development and continuing education 

• Employee discounts for veterinary services and products 

If you are a client-focused professional who thrives in an environment of excellence and compassion, we invite you to apply and become part of the [Hospital Name] team.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.<