Senior Business Operations Specialist

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Your day at NTT DATA

Responsible for reporting and inter-departmental initiatives for Construction Execution including team performance and ensures team accountabilities are being met. The Sr. Business Operations Specialist ensures the regional rhythm of business is supported, and partners across their region and globally to support continuous improvement in support of predictable construction delivery.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Compilation of data for reporting/communications/KPIs

• Board level reporting

• Documentation and facilitation of critical meetings

• Regional OKR tracking and support

• Regional Investment Committee reporting

• Global Reporting compilation on behalf of region

• Support cross-org projects and initiatives to meet the changing business environment and manage complex business needs.

• Work with leaders to define and operationalize improvements to the team’s communication strategy inclusive of SharePoint design and administration, new communication mediums, deck templates, and more.

• Serve as key internal GID partner cross-regionally. Work with counterparts to strengthen global alignment on processes, priorities, and support. Support regional execution while driving toward globally standardized outputs and products.

• Partner closely with stakeholders across the team, along with talent acquisition and recruiting, to manage people and non-people targets.

• Streamline business processes across the business unit, optimizing quality, efficiency, and effective resource management. This includes the development of business processes and tools to continuously improve organizational efficiency. Align globally to ensure best practices are shared and utilized.

• Drive team data strategy. Partner to implement systems and tools ensuring ongoing data completeness and integrity. Create and manage on-going review cadence for key team metrics.

• Communicate changes in procedures to the wider organization

• Identify constraints, concerns, and present proposed solutions to mitigate to the stakeholders

• Identify and perform ad-hoc analysis, as needed to support decisions and project delivery.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to gain consensus and manage a multi-national team and stakeholders from a position of influence. Knowledge of global operations and processes a plus.

• Must be very organized, analytical, and structured – strong governance-orientation to ensure processes are followed and decisions are made at the appropriate level.

• Understanding of Project Management, Planning, Construction Management, and Data Centers.

• Ability to demonstrate strong capability and expertise in Excel, PowerPoint, and SharePoint.

• Strong executive presence – able to convey complex and technical concepts to a non-construction audience.

• Able to work in a team environment with possibly many different agendas. Even tempered and able to work through conflict with others

• Flexible and willing to consider others’ ideas

• Manages stress and/or fast pace effectively.

• Excellent communication and problem-solving skills.

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EDUCATION & EXPERIENCE

• >10-15 years working in a corporate or large matrix organization environment with global experience.

• Background, experience, and education in Construction Management, Data Centers, PMP/PgMP, is a plus.

• BA or BS required. MBA or Degree in Construction Management is a plus.

PHYSICAL REQUIREMENTS

• Combination of sitting, walking, standing, and bending.

• Able to hear and speak into a telephone.

• Close visual work on a computer.

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• Able to lift and carry up to 20 lbs.

WORK CONDITIONS & OTHER REQUIREMENTS

• Perform work from a remote location with stable internet connection.

• Perform work during typical US busine