Director, Operations & Strategy

Who We Are 

The United States Tennis Association, Northern California Section (USTA NorCal), based in  Alameda, California, is a not-for-profit volunteer-based organization promoting and growing the  game of tennis across Northern California and Northwest Nevada since 1953. 

As one of 17 geographic sections of the governing body of tennis in the United States, USTA NorCal  is deeply rooted in its commitment to building an active and engaged tennis community. USTA  NorCal engages audiences across the whole community and brings tennis to a diverse set of  players of all ages, backgrounds, and skill levels. From grassroots tennis in the parks, organized  leagues, and tournaments to tennis scholarships, grants, and education resources, this team  champions tennis throughout Northern California. 

Why Work at the USTA? 

We are a dynamic team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. The USTA is committed to removing barriers and creating opportunities for ALL to participate. 

Who You Are 

• You reside in a Bay Area County with good proximity to our Alameda office.
• Bachelor’s degree in business administration, or related field 
• At least ten years of experience in Operations and/or Finance related role
• Powerful organizational, communication, and leadership skills, demonstrated by previous professional success
• Outstanding written and verbal communications skills 
• Advanced relationship-building skills 
• Strong analytical and organizational skills; self-starter 
• Ability to prioritize multiple projects, priorities and deadlines 
• Strong work ethic and commitment to excellence 
• Experience with Microsoft Office, Google Suite, Tableau, Video Meetings
• Excellent ability to delegate responsibilities while maintaining organizational control  operations and customer service 
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel), Google Suite, Workday Adaptive Planning,  Zendesk, and Tableau. 
• Performs other duties and responsibilities as assigned 

What We Offer 

At the USTA, we know people are our most important asset. For this reason, we offer a  comprehensive benefits package designed to meet the needs of a diverse workforce. 

Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in office collaboration to spark teamwork and creativity. The role works in the Alameda, CA office at  least 2 days per week.  

Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to  doctors virtually, a flexible spending account to manage your health and dependent care expenses,  and life and disability insurance are a small part of our offerings. 

Time to recharge and energize: Generous paid time off policy - including vacation, sick, and paid  holidays, parental leave, and a paid winter break. 

Plan for your future financially and professionally: 401(k) with employer matching (up to 5%),  promotional and growth opportunities, Learning and Development programs to learn on the job 

Mental and emotional wellness: Resources for overall well-being. 

Other cool perks: A personalized health management program, pet insurance, commuter  benefits, identity theft protection, discounts with our network of partners, and fun events are just a  few of the optional benefits available.  

This is a full-time job (8am-5pm) and the expected exempt compensation for this position is  $110,000 - $125,000 annually depending on experience and reports to the Executive Director. 

The role works in the Alameda, CA office at least 2 days per week.  

This range does not include any additional pay or benefits for which a person may qualify. The  actual base salary offered is determined by several variables, including, as appropriate, the  applicant's qualifications for the position, the years of relevant experience, and unique skills. 

 

Submit your resume through this job post or send directly in PDF format to kwalker@norcal.usta.com by 6pm Sunday, June 15, 2025.

 

 

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our  team with your unique experience! 

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of  age, disability, national origin, race, color, religion, sex, sexual orientation, gender, ge