Vice President, Business Operations

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. 

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

We are seeking a seasoned and strategic leader to join our team as the Vice President of Business Operations. Reporting to the Chief Financial Officer, this pivotal role will lay the foundation for our company’s operational excellence, defining how we work, communicate, and execute as we scale. As a critical member of the leadership team, the VP of Business Operations will drive alignment across the organization, enable business velocity, and execute on key company initiatives to support growth and future readiness. This role requires a strong strategic mindset, operational expertise, and a proven track record of leading high-performing teams in fast-paced, dynamically growing environments.

What You’ll Be Doing:

• Lead the development and optimization of the company's core operations processes, enhancing overall business performance, and efficiency.

• Collaborate with senior leadership to drive performance, accountability, and continuous improvement on the company's strategic priorities.

• Build, mentor, and lead a high-performing team while fostering a collaborative culture. 

• Oversee company-wide operating rhythm orchestration, including Monthly Operating Reviews, Corporate Cadence, and Annual Company Planning to ensure alignment on strategic goals and execution.

• Manage performance execution and drive operational excellence across the business, including implementing planning and reporting systems, goal management frameworks, and decision-making processes.

• Define and implement effective ways of working strategies and work models that maximize employee communication, collaboration, and productivity.

• Spearhead large-scale company strategic initiatives, such as international expansion, project/program management, and IPO readiness, ensuring cross-functional impact.

• Establish and track KPIs and key business metrics to measure success and drive improvements across departments.

• Leverage future of work practices and systems to enable operating efficiencies and data driven decision making.

Key Skills:

• 15+ years in business operations and strategy, consulting, or financial planning roles with a related field educational deg