Special Test Equipment Readiness and Support Manager

Special Test Equipment Readiness and Support Manager

Company:

The Boeing Company

The Boeing Company is seeking a highly motivated Special Test Equipment (STE) Readiness and Support Manager to lead our Boeing Test and Evaluation (BT&E) team in El Segundo, CA.

The selected candidate will provide day-to-day leadership, technical oversight, and workforce management for a 24/7 team responsible for STE readiness, analytics, sustainment, support, certification, and execution. This position will ensure STE is available, maintained, and ready to support program test plans and operational requirements across the product lifecycle.

The STE Readiness and Support Manager will partner with engineering, factory operations, test execution leaders, program management, and other key stakeholders to prioritize work, resolve readiness issues, and drive continuous improvement in support processes, quality, reliability, and responsiveness.

This role requires strong leadership, communication, and organizational skills, along with experience in technical and operational support environment. The selected candidate will be responsible for managing team performance, developing employees, allocating resources, and ensuring technical, cost, schedule, and quality objectives are achieved.

This role is also expected to live the Boeing Values and Behaviors by fostering a culture of safety, quality, inclusion, integrity, teamwork, and continuous improvement. The successful candidate will lead with transparency, build trust, empower employees, and demonstrate accountability in support of Boeing’s mission and customer commitments.

Position Responsibilities:

• Lead and manage a team supporting STE readiness and support activities

• Set expectations, monitor performance, and provide coaching, feedback, and career development for employees

• Prioritize, coordinate, and oversee execution of STE support statement of work (SoW) to meet program and operational commitments

• Ensure STE is available, maintained, calibrated, certified, and ready for use in support of test and program requirements

• Lead efforts to reduce STE downtime by analyzing failure data, identifying high-risk failure areas and parts, procuring replacement parts, implementing upgrades, and driving corrective actions and spares planning

• Coordinate engineering, hardware, and software updates to support STE upgrades, validations, and new requirements

• Support and improve STE certification process through the engineering change process to enhance reliability and readiness

• Forecast STE demand and identify shortages to ensure correct assets and spares are available to support future test phases

• Troubleshoot STE anomalies, drive root cause investigations, and ensure corrective action and containment steps are completed

• Coordinate with engineering, operations, quality, test, program, and factory stakeholders to prioritize work, remove barriers, resolve readiness issues, and drive continuous improvement

• Translate business and technical priorities into actionable team plans, schedules, and resource allocations

• Support and drive process improvements to increase readiness, responsiveness, efficiency, and support quality

• Ensure compliance with applicable company policies, procedures, quality requirements, and safety standards

• Represent the organization in technical, operational, and leadership forums as required

• Communicate effectively with stakeholders and demonstrate strong people leadership and team development skills

• Support planning for test phase readiness, spacecraft test execution, and STE deployment activities as needed

• Provide a staffed team to deliver 24/7 support and solutions for continuous floor and offsite operations

• Establish and drive the use of data analytics, data visualization and 2nd Century Enterprise Systems to improve STE productivity, availability, readiness and predictive repair and maintenance

• Role model Boeing Values and Behaviors by promoting a culture of respect, accountability, collaboration, inclusion, and ethical decision-making

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite in El Segundo, CA.

Boeing First-Line Leader Assessment: To be considered for this position, you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.

Basic Qualifications (Required Skills/Experience):

• This position requires an