Jobs and Careers

Spare Parts Specialist - Concrete Division

Newport News, United Statesfull_timeVerifiedPosted 16 Jan 2024

About the role

The Spare Parts specialist is responsible for the supervision, maintenance, and administration of spare parts sales for Liebherr Concrete Pumps, Mixers, Batch Plants, Recyclers and associated equipment and to assist Liebherr Concrete Technology Co. (LMT) Sales and After Sales personnel as needed. The spare parts specialist is a primary interface for our customers and a technical resource as required.

Responsibilities

Assist Customers and LMT staff with identifying and purchasing replacement parts for Liebherr Mixers, Batch Plants, Concrete Recycling, and associated equipment.
Primary driver of growth and customer satisfaction for LMT Spare part business.
Prepare spare parts quotations for customers and dealers.
Assist LMT managers with identifying critical equipment components and maintaining minimum quantities of Safety Stock items in LMT’s warehouse.
Establish and maintain friendly, professional communications with LMT’s new and existing customers.
Establish and maintain a friendly, professional working relationship with LMT’s employees, suppliers, and sister companies.
Assist Accounting Department to resolve customer billing and invoicing issues if required.
Supports Order Entry and Tracking.
Participate and assist with periodic inventory stock counts.
Provide limited after hours support to LMT customers as needed.

Competencies

Education and Experience: High school diploma or general education degree (GED); with 2 to 5 years related experience or knowledge in a parts or sales related environment.
Knowledge of Microsoft Outlook; Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software.
Should possess good mechanical skills and have experience reading and interpreting mechanical and electrical drawings and technical publications.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
Should be familiar with heavy equipment used in the concrete mixing industry.
Should be able to perform light warehouse duties to include, but not limited to packing and handling parts and equipment, and should be experienced in the safe operation of fork-lifts and overhead cranes.
Travel domestically and internationally up to 5% of the time.
Ability to obtain and maintain a valid driver license and passport.

Our Offer

A comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days.

Applications are only accepted via the online-portal www.liebherr.com.

Referral Bonus: Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille at: zay.matrille@liebherr.com.

Liebherr - One Passion. Many Opportunities.

The company

In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, VA for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States.