Chief Medical Officer

About the Role:

The Chief Medical Officer (CMO) collaborates with and assists the President & Chief Executive Officer and other members of leadership in executing the mission, vision, and Board approved strategic plan. The CMO provides clinical expertise and oversight for the organization and external partnerships in support of the organization’s efforts to expand community access and reach. In collaboration with colleague experts at the Health Center, the CMO, sets the standard for the delivery of medical care that aligns with evidence based practice and ensures clinical performance as outlined by regulatory guidelines benchmarks are met. The CMO promotes accountability and capacity to ensure this standard is met. The CMO is responsible for developing and carrying out the clinical responsibility and shared vision of the Health Center; supervising medical staff, and implementing clinical programs. The CMO will work collaboratively and in conjunction with the Chief Financial Officer (CFO) and the Chief Clinical Administrative Officer (CCAO); and, in collaboration with and in support of the CEO and Chief Executive Vice President’s strategic efforts, the CMO and team will work to champion administrative productivity, clinical quality, and health center policy. The CMO will work collaboratively with the CEVP and QI Director to ensure clinical quality improvement deliverables are met. Together with the leadership and staff, the CMO will prioritize the health center’s strategic plan objectives and implementation. 

Reports to: President/CEO

Supervises: Medical Providers, Chief Clinical Operations Officer, Chief Nursing Officer, Nutritionist, Clinical Pharmacists, Chief Behavioral Health Officer, and Administrative Assistant.

Salary/Status: Exempt

Minimum Requirements: 

• Degree of Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited college or university and Board Certified or Board Eligible in Internal Medicine, Pediatrics or Family Medicine; and, with business acumen demonstrated by a clear understanding and integration of healthcare reform principles and practice, preferred.  Must be eligible for staff appointment at local hospitals (Mercy Medical, Baystate Medical).
• Experienced with or having a strong interest in addressing the health and social care needs of low income or disadvantaged populations.
• Committed to community engagement and empowerment; sensitive to and respectful of cultural differences of the patient population.
• Able to develop and work with a multi-disciplinary team, including practice transformation teams, social workers, case and care managers, and community health workers taking team insights into clinical service leadership and delivery.
• Possesses supervisory skills to champion growth and development, to hold team members accountable, and to integrate the clinical observations and insights of the medical staff with the strategic goals of the organization.
• Knowledgeable in principles and practices of quality improvement and assurance especially as related to clinical productivity, risk attribution, recapture and other related benchmarks common in FFS and capitation models within community primary care.

Principle Responsibilities and Duties:

• Works collaboratively with HR in the recruitment and retention efforts of qualified and committed clinicians/physicians and mid-level providers and supervises and evaluates their clinical practice.
  • Works with CCAO to ensure that encounters are closed out on a weekly basis.
    Works collaboratively with the CCAO to ensure contractual provider productivity expectations are met and that quality of care standards are maintained.
  • Monitor Medicaid and Medicare Accountable Care Organization key performance indicators in collaboration with CHC ACO leadership to ensure deliverables are met and areas of underperformance are addressed through QI.
  • Participates in ACO board meetings as the CMO lead of CHC.
  • Conducts accurate and timely performance appraisals of clinical staff, redirecting behavior inconsistent with health center guidelines or performance expectations.
  • Collaborates with the Chief Clinical Officer (CCO) in the oversight of the medical residency program.
• Provides direct patient care during operating hours of the health center.
• Ensures that opportunities for professional development and continuing medical education are available to medical staff and to the general staff as well.
• Works collaboratively with staff members regarding patient education and maintains strong communication with all staff supervised.
• In conjunction with Chief Facilities and Sustainability Officer (CFSO), ensures that the quality standards of the cli