Customer Service Coordinator 3rd shift - Materials

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.


Summary
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.

Core Competencies

• Good computer skills
• Strong Organizational Skills
• Time Management
• Communication
• Problem Solving
• Accountability and Dependability
• Leadership Skills
• Team Oriented
• Highly Motivated
• Attention to Detail

Flex-N-Gate Training Requirements

• CHRF.00003 New Employee Orientation
• CMS Training and Utilization
• Customer Supplier Portal Training
• Transportation of Dangerous Goods Training
• IATF/ISO Related Training
• Quality Management Systems - CQAM.00001 Quality Management Systems Manual
• Latest Version of MMOG/LE Required Training

Job Duties
• Responsible for addressing any customers issues
• Generates daily load sheets and requirement listing
• Monitors all Customer Portals
• Ensure adequate supply of containers through weekly inventories
• Monitor activities on the dock and activities of the shippers/receivers
• Adhere to all company policies, procedures and instructions
• The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005.
• The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Quality Management System (QMS) as stated in CQAM.00001 – Corporate Quality Manual.
• Annual MMOG/LE self-assessments.

Working Conditions
• Professional Office and Manufacturing Environment
• Move/lift up to 5-25lbs
• Manual dexterity required to use computer and electronic equipment
• May be exposed to hazards associated with manufacturing
• May be required to use PPE

This job description is not inclusive. The duties, experience, functions, and any other descriptions herein may be changed at any time and other duties may be assigned as necessary. The company reserves the right to add, delete, or otherwise alter these responsibilities when and as necessary.


• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account
• 401(k) retirement savings plan with company match
• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement
• Paid holidays and vacation time

What do our employees have to say?
“It engages you professionally, and provides learning opportunities.”
“Lots of growth opportunity.”
“The company’s young enough to be exciting, but old enough to be stable.”
Not just a job—a great place to work!

Flex-N-Gate is an equal opportunity employer. EEO/Minorities/Females/Veterans/Disabled.