F&B Supervisor -H2B

Omni Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.


Responsibilities
Guest Service & Operations
• Assist in supervising daily operations of restaurant and food & beverage outlets
• Ensure exceptional guest service standards are maintained at all times
• Monitor dining room activity to ensure efficient and timely service
• Address guest questions, concerns, or service issues in a professional and timely manner
• Support operations for restaurants, lounges, banquets, and special events as needed
Leadership & Team Support
• Provide guidance, coaching, and support to servers, bartenders, hosts, and support staff
• Assist with training new team members and reinforcing service standards
• Conduct pre-shift meetings to communicate service expectations, menu knowledge, and daily updates
• Promote teamwork and maintain a positive, professional work environment
Service Standards & Quality
• Ensure compliance with Omni service standards and brand expectations
• Monitor food and beverage presentation, cleanliness, and overall guest experience
• Support staff in maintaining proper table setup, cleanliness, and organization of service areas
Safety & Compliance
• Ensure compliance with health, sanitation, and safety regulations
• Follow responsible alcohol service guidelines and company policies
• Maintain cleanliness and organization of dining areas, service stations, and equipment
Inventory & Administrative Support
• Assist with inventory monitoring and ordering of supplies when needed
• Support scheduling and shift coverage coordination
• Report maintenance issues, equipment concerns, or operational needs to management
Qualifications
• Must have been in the H2B program
• Have Food & Alcohol Servsafe Certifications
• Previous food and beverage or restaurant leadership experience preferred
• Strong leadership, communication, and interpersonal skills
• Excellent guest service and problem-solving abilities
• Ability to multitask and remain organized in a fast-paced hospitality environment
• Knowledge of restaurant service standards and food safety practices preferred
• Ability to work a flexible schedule including evenings, weekends, and holidays
Physical Requirements
• Ability to stand and walk for extended periods during shifts
• Ability to lift and carry items up to 30–40 pounds
• Ability to work in a fast-paced restaurant or hospitality environment


Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.