Head of HR Global Technology

The Head of HR Global Technology will provide strategic partnership and execution support on talent-related matters in support of business objectives for the Global Technology function.  The position is based preferably in Chubb’s Jersey City office and will report to the EVP, Human Resources Global Functions. Other locations can be New York, NY or Philadelphia, PA.

This important role will be responsible for leading assigned clients within the company’s human resources department for Global Technology, creating a positive candidate and employee experience, ensuring legal compliance, and will work closely with the executive leadership team to create a people centered work culture. If you enjoy rolling up your sleeves and doing the day-to-day human resources work, but also want to work directly with the executive leadership team to develop strategy, this role is for you. The successful candidate will provide support to the organization and upper-level management by overseeing talent acquisition, compensation, employee training and development, manage employee relations and will promote a positive work environment and build culture.

Responsibilities:

• Work closely with assigned clients to deliver on HR objectives related to Talent Acquisition, Development, Retention and Engagement.  These generalist activities will include involvement in annual processes such as compensation planning and performance reviews, succession planning, support of on boarding and early career development, delivery of other development programs, and involvement in employee relations matters.
• Establish and implement human resources efforts that effectively communicate and support the company’s values, vision and strategic goals in partnership with the Centers of Excellence to implement programs aligned with HR strategies and aligned with business objectives:
  • Partner with Talent Acquisition to ensure the recruitment efforts are delivering upon the expectations of the Global Technology leadership and management team
  • Ensure successful onboarding in partnership with HR Operations for new hires in Global Technology
  • Ensure assimilation of new hires by supporting managers to clearly communicate role expectations via the performance management process
  • Provide guidance to Global Technology leadership through partnership with HR Learning & Development teams to support staff performance and help staff to access available development resources
  • Partner closely with Employee Relations on various topics including performance management and conducting investigations 
• Accountable for workforce planning, providing advice to the business on organization design, manage staffing levels and role clarification and support the implementation of all organizational change initiatives
• Advocate and lead adoption of diversity and inclusion projects and initiatives to support the development of Chubb’s culture
• Establish effective client relationships with management and staff within the assigned units
• Provide guidance to management on HR related issues and recommend appropriate actions based upon business needs and strategies
• Provide management with data-driven insights with HR data analytics to support their decision making around their teams

• 10+ years' experience in an HR generalist, HR management or HR business partner role
• Bachelor’s degree or equivalent post-secondary degree
• Experience in coaching/consulting senior leaders within the organization
• Employee relations, change management, recruiting/talent management and/or team development experience
• Basic knowledge of functional areas within HR including compensation, benefits, employment, and employee development

The following attributes are critical for success in the role:

• Collaborative style; positive can-do attitude
• Excellent stakeholder management skills including ability to engage, influence and keep informed
• Strong analytical and problem-solving skills. Ability to analyze data, understand trends and develop recommendations for action based on the analysis.
• Demonstrated business acumen, organization savvy, judgment and decision making
• A team player with a strong drive to create a positive work environment
• Excellent communication skills – a strong verbal communicator and writer; ability to frame a message
• Intellectual curiosity and strong problem-solving skills with demonstrated change management capability
• A high degree of personal integrity and ability to maintain confidentiality
• Ability to manage a high-volume workload and willingness to "roll up your sleeves" to complete assignments
• Strong internal and external customer service focus
• The ability to manage multiple priorities simultaneously