Senior Manager, HR Business Products - Talent

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The Royal Caribbean Group’s HR Transformation Team has an exciting career opportunity for a full time Senior Manager, HR Business Products - Talent reporting to the Director, HR Business Products.

 

 

This position will work on-site in Miami, Florida.

 

 

Position Summary:

 

The Senior Manager, HR Business Products - Talent will lead the end-to-end process of conceptualization through to system implementations and enhancements of HR products. He/she will also provide business and process support to senior leadership.  

 

 

Essential Duties and Responsibilities:

 

Under the direct leadership of the Director, HR Business Products, this person will oversee the implementation, enhancements and support of products for designated functional areas within the HR eco-system.

 

• Builds relationships with aligned business operational leaders and HR operational COEs, ensuring they always feel supported by the HR Product team 
• Partners with functional groups to develop process landscape, gap analysis, product transformation plans, organizational impact analysis, and long-term change workstream strategy 
• Drives the exploration, evaluation, recommendation, and design of new tools, features and functionalities
• Owns the product backlog according to stakeholder requirements across assigned HR systems 
• Supports the prioritization of the backlog based on urgency and criticality of requirements 

• Analyzes market and industry trends to anticipate stakeholder needs 
• Manages vendor relationships including vendor selection
• Defines business requirements and translates them into a deliverable project plan 
• Monitors and analyzes process performance metrics
• Drives process standardization and compliance and process improvements
• Reviews all technical specifications ensuring appropriate IT build based upon the business requirements 
• Defines test strategy, test cases, and test scenarios with the ability to test, identify appropriate data sets and assess expected results 

 

 

Qualifications, Knowledge and Skills:

 

• Highly strategic, proactive, and organized 
• Strong interpersonal skills 

• 7+ years of operational HR with people leadership experience
• Experience in project management using AGILE, PMP, or Scrum methodology (or equivalent)  

• Proven track record of product management supporting HR process areas, systems, and workflows
• Ability to define and execute multiple detailed activity plans simultaneously

• Skilled in customer facing activities covering requirements gathering, data preparation, cutover support, timeline management, and documentation preparation  

• Ability to communicate and work collaboratively within a team and have strong influencing skills  
• Ability to coach and advise stakeholders  
• Ability to conduct and facilitate workshops with business representatives, management and executives, team member resources, and external third-party groups  
• Ability to manage ambiguity with demonstrated confidence & credibility  
• Strong judgement and decision-making s